Unable to connect via wideband....

Recently have been unable to connect to internet when opening IE7 until I
enter a web address or click on a favorite site; then everything works OK. I
also get a alert message box that says "unable to find file:
///c:/program%20files/aol%20toolbar/welcome.html and wonder if this
could be problem. Have contacted AOL & Cox.net wideband provider support and
they have no answer. Have reinstalled IE7 software and did AOL Quick Restore
to no avail. AOL says I'm missing a Microsoft Explore file.

Any ideas?

Robert
Fri Mar 28 21:48:00 PDT 2008

"Roy S" <RoyS@discussions.microsoft.com> wrote in message
news:144C21BC-8D2E-4945-A646-389FC7C10BC0@microsoft.com...
> Recently have been unable to connect to internet when opening IE7 until I
> enter a web address or click on a favorite site; then everything works OK. I
> also get a alert message box that says "unable to find file:
> ///c:/program%20files/aol%20toolbar/welcome.html and wonder if this
> could be problem.


Well, test it then. E.g. if you have AutoComplete for web addresses (aka AutoSuggest)
enabled in the Address bar, try drilling down to that file starting with: %ProgramFiles%\


> Have contacted AOL & Cox.net wideband provider support and
> they have no answer. Have reinstalled IE7 software and did AOL Quick Restore
> to no avail. AOL says I'm missing a Microsoft Explore file.

Sounds more like AOL has hijacked your Home Page.


> Any ideas?

See if you can change it to About:Blank instead. Alt-T,O,Alt-B


Good luck

Robert Aldwinckle
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