Frank
Tue Mar 25 05:24:46 PDT 2008
"John" <john.plant90nospam@ntlworld.com> wrote in message
news:u9rngZljIHA.4080@TK2MSFTNGP03.phx.gbl...
> Went to see a friend tonight. I suggested he checked his cache size - we
> tried to do it but the Tools- Internet Options" would not open. It merely
> flashed for a split
> second. In Control Panel the usual "Internet Options" had no title and
> wouldn't open.
>
> Any pointers for a simple fix. We did try to re-install but got a message
> saying IE7 was already installed.
>
Do a thorough check for malware, following all of the steps at one of these
Web pages.
Help with malware:
All MS-MVP Sites.
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://www.elephantboycomputers.com/page2.html#Removing_Malware
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/darnit.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
Unexplained computer behavior may be caused by deceptive software.
http://support.microsoft.com/kb/827315
So How Did I Get Infected Anyway?
For quite a few people it's by installing programs like Messenger Plus,
whose ads for malware don't identify the malware as such and try to convince
you that you owe it to the author. See also:
http://www.wilderssecurity.com/showthread.php?t=27971
Don't ever do a "default" install of anything. Always choose Custom and see
what else is being carried along. Don't install any extras you're not sure
of.
--
Frank Saunders MS-MVP IE,OE/WM
www.fjsmjs.com
Do not reply with email