Security Settings

I'm using IE7 .
I am the Comp Administrator and signed in as such.
I'm trying to go to
http://www.transaction-id.com/thankyou/Software/thankyou.asp?comp=multi&proid=earth
I get the Internet Explorer cannot display the webpage message and the
"Restricted Sites" tab appears at the foot of the screen.
If I pass the cursor over the "restricted Sites"tab I see "Double click to
change security settings" but I can't access it.
If I go to "Internet Options" I get the message "This operation has been
cancelled due to restrictions in effect on this computer. Please contact
your system administrator."
Any ideas what to do?
Michael

Don
Thu May 08 01:46:46 PDT 2008

Hi,
Either a legitimate security program (or an administrator) has locked
Internet Options, or it was done by malware.

My first suspect would be Spybot S&D ((Spybot (Advanced Mode) Tools> IE
Tweaks> Lock IE control panel)) Several other security/antispyware programs
can lock various IE options/features.

If you don't have Spybot installed, look though settings of other programs
for an option like: Lock IE control panel, Protect IE settings, etc.

This might have been done through a Group Policy. If you go to Start> Run>
(type in) gpedit.msc, does Policy Editor open? Policy Editor isn't on all
versions of XP or Vista.

Don
[MS MVP- IE]

"MikieSlats" <MikieSlats@discussions.microsoft.com> wrote in message
news:14BF7AC2-81BD-42E4-B79F-9E52CC50C946@microsoft.com...
> I'm using IE7 .
> I am the Comp Administrator and signed in as such.
> I'm trying to go to
>
http://www.transaction-id.com/thankyou/Software/thankyou.asp?comp=multi&proid=earth
> I get the Internet Explorer cannot display the webpage message and the
> "Restricted Sites" tab appears at the foot of the screen.
> If I pass the cursor over the "restricted Sites"tab I see "Double click to
> change security settings" but I can't access it.
> If I go to "Internet Options" I get the message "This operation has been
> cancelled due to restrictions in effect on this computer. Please contact
> your system administrator."
> Any ideas what to do?
> Michael

PA
Thu May 08 10:39:33 PDT 2008

Windows version?

What anti-virus application or security suite is installed? What
anti-spyware applications (other than Defender)? What third-party firewall
(if any)?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

MikieSlats wrote:
> I'm using IE7 .
> I am the Comp Administrator and signed in as such.
> I'm trying to go to
> http://www.transaction-id.com/thankyou/Software/thankyou.asp?comp=multi&proid=earth
> I get the Internet Explorer cannot display the webpage message and the
> "Restricted Sites" tab appears at the foot of the screen.
> If I pass the cursor over the "restricted Sites"tab I see "Double click to
> change security settings" but I can't access it.
> If I go to "Internet Options" I get the message "This operation has been
> cancelled due to restrictions in effect on this computer. Please contact
> your system administrator."
> Any ideas what to do?
> Michael

MikieSlats
Thu May 08 18:18:00 PDT 2008

Thanks PA & Don

I'm running XP.

I do run Spybot & the boxes in IE Tweak were ticked. I have unticked them
but the problem persists.

Mail goes through "Checked by AVG.
Version: 7.5.523 / Virus Database: 269.23.11/1422 - Release Date: 08 May 08
5:24 PM"

I have installed: Ad-Aware; CCleaner; and Clean Up.
No third party firewalls as far as I know.

Thanks

Michael

"PA Bear [MS MVP]" wrote:

> Windows version?
>
> What anti-virus application or security suite is installed? What
> anti-spyware applications (other than Defender)? What third-party firewall
> (if any)?
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.net/
>
> MikieSlats wrote:
> > I'm using IE7 .
> > I am the Comp Administrator and signed in as such.
> > I'm trying to go to
> > http://www.transaction-id.com/thankyou/Software/thankyou.asp?comp=multi&proid=earth
> > I get the Internet Explorer cannot display the webpage message and the
> > "Restricted Sites" tab appears at the foot of the screen.
> > If I pass the cursor over the "restricted Sites"tab I see "Double click to
> > change security settings" but I can't access it.
> > If I go to "Internet Options" I get the message "This operation has been
> > cancelled due to restrictions in effect on this computer. Please contact
> > your system administrator."
> > Any ideas what to do?
> > Michael
>
>

Don
Fri May 09 02:26:41 PDT 2008

Any other security/antispyware programs installed like Spysweeper or Spyware
blaster? Have you deliberately placed sites in Restricted Sites?

In Spybot S&D> Tools> Resident, is SD Helper or Tea Timer enabled?

Take a look in the Notification Area. Any security programs running that
you've overlooked? Check Applications and Processes in Task Manager.
Anything there?

If you aren't knowingly using Restricted Sites or Trusted Sites, go to
http://mvps.org/winhelp2002/restricted.htm scroll down to "To remove all the
sites listed in the Restricted Zone" download and run DelDomains.inf to
clear out all zones.

These problems may have been caused by malware.
See these sites for help, including the posting of a HijackThis log to one
of the forums where HJT logs are analyzed:

The Parasite Fight http://www.aumha.org/a/quickfix.htm

Dealing with Unwanted Spyware and Parasites:
http://mvps.org/winhelp2002/unwanted.htm

Malware Removal and Prevention Overview - CastleCopsWiki:
http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Overview

Bugs, Glitches & Stuffups: http://www.mvps.org/inetexplorer/Darnit.html

Removing Malware:
http://www.elephantboycomputers.com/page2.html#Removing_Malware

Partial list of forums- there are others:
http://forum.aumha.org/viewforum.php?f=30
http://www.spywarewarrior.com/index.php
http://forums.whatthetech.com/forums.html
http://www.thespykiller.co.uk/index.php?board=3.0
http://www.bleepingcomputer.com/forums/
http://forums.spywareinfo.com/
http://gladiator-antivirus.com/forum/index.php?
http://www.bleepingcomputer.com/forums/forum22.html
http://castlecops.com/forum67.html

You will have to register to post to any of these forums and should look for
one or more "Important- Read this first" type messages, at whatever forum
you choose, for specific instructions.

Don
[MS MVP- IE]

"MikieSlats" <MikieSlats@discussions.microsoft.com> wrote in message
news:C04C62D3-E29C-4488-81F3-B4ED1F88B5D6@microsoft.com...
> Thanks PA & Don
>
> I'm running XP.
>
> I do run Spybot & the boxes in IE Tweak were ticked. I have unticked them
> but the problem persists.
>
> Mail goes through "Checked by AVG.
> Version: 7.5.523 / Virus Database: 269.23.11/1422 - Release Date: 08 May
08
> 5:24 PM"
>
> I have installed: Ad-Aware; CCleaner; and Clean Up.
> No third party firewalls as far as I know.
>
> Thanks
>
> Michael

> "PA Bear [MS MVP]" wrote:
>
> > Windows version?
> >
> > What anti-virus application or security suite is installed? What
> > anti-spyware applications (other than Defender)? What third-party
firewall
> > (if any)?

> > MikieSlats wrote:
> > > I'm using IE7 .
> > > I am the Comp Administrator and signed in as such.
> > > I'm trying to go to
> > >
http://www.transaction-id.com/thankyou/Software/thankyou.asp?comp=multi&proid=earth
> > > I get the Internet Explorer cannot display the webpage message and
the
> > > "Restricted Sites" tab appears at the foot of the screen.
> > > If I pass the cursor over the "restricted Sites"tab I see "Double
click to
> > > change security settings" but I can't access it.
> > > If I go to "Internet Options" I get the message "This operation has
been
> > > cancelled due to restrictions in effect on this computer. Please
contact
> > > your system administrator."
> > > Any ideas what to do?
> > > Michael

PA
Fri May 09 09:21:58 PDT 2008

Could be a hijackware infection.

MikieSlats wrote:
> Thanks PA & Don
>
> I'm running XP.
>
> I do run Spybot & the boxes in IE Tweak were ticked. I have unticked them
> but the problem persists.
>
> Mail goes through "Checked by AVG.
> Version: 7.5.523 / Virus Database: 269.23.11/1422 - Release Date: 08 May
> 08
> 5:24 PM"
>
> I have installed: Ad-Aware; CCleaner; and Clean Up.
> No third party firewalls as far as I know.
>
> Thanks
>
> Michael
>
> "PA Bear [MS MVP]" wrote:
>
>> Windows version?
>>
>> What anti-virus application or security suite is installed? What
>> anti-spyware applications (other than Defender)? What third-party
>> firewall
>> (if any)?
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>> AumHa VSOP & Admin http://aumha.net
>> DTS-L http://dts-l.net/
>>
>> MikieSlats wrote:
>>> I'm using IE7 .
>>> I am the Comp Administrator and signed in as such.
>>> I'm trying to go to
>>> http://www.transaction-id.com/thankyou/Software/thankyou.asp?comp=multi&proid=earth
>>> I get the Internet Explorer cannot display the webpage message and the
>>> "Restricted Sites" tab appears at the foot of the screen.
>>> If I pass the cursor over the "restricted Sites"tab I see "Double click
>>> to
>>> change security settings" but I can't access it.
>>> If I go to "Internet Options" I get the message "This operation has been
>>> cancelled due to restrictions in effect on this computer. Please
>>> contact
>>> your system administrator."
>>> Any ideas what to do?
>>> Michael