Can not add names to distribution list

My computer crashed completely, running XP with Outlook 2003. I bought a new
one running Vista and reloaded Outlook 2003. The only way to get my contacts
back on the new laptop was to run a sync from my iPhone and it did return all
my contacts to Outlook. However, I can not add any contacts to a new
distribution list because the dialogue box to select from has only the
contacts name without any email address. I have tried some fixes based on
previous answers but to no avail. I hope someone can help!

Russ
Tue Jun 24 19:35:30 PDT 2008

You would never populate your Contacts folder by syncing to a mobile device.
It will not create valid, resolved email addresses. Restore from a valid
backup of your data.

--
Russ Valentine
[MVP-Outlook]
"Nick K" <Nick K@discussions.microsoft.com> wrote in message
news:F2225B0D-1349-4C1D-A4E4-7DF723ED491B@microsoft.com...
> My computer crashed completely, running XP with Outlook 2003. I bought a
> new
> one running Vista and reloaded Outlook 2003. The only way to get my
> contacts
> back on the new laptop was to run a sync from my iPhone and it did return
> all
> my contacts to Outlook. However, I can not add any contacts to a new
> distribution list because the dialogue box to select from has only the
> contacts name without any email address. I have tried some fixes based on
> previous answers but to no avail. I hope someone can help!

NickK
Tue Jun 24 19:55:01 PDT 2008

You say never, but I did. It was my only choice unless I wanted to lose 1000
contacts and their info. I did have an external backup drive but I have no
idea were to look on it for the outlook contact data file and what to do with
it.

"Russ Valentine [MVP-Outlook]" wrote:

> You would never populate your Contacts folder by syncing to a mobile device.
> It will not create valid, resolved email addresses. Restore from a valid
> backup of your data.
>
> --
> Russ Valentine
> [MVP-Outlook]
> "Nick K" <Nick K@discussions.microsoft.com> wrote in message
> news:F2225B0D-1349-4C1D-A4E4-7DF723ED491B@microsoft.com...
> > My computer crashed completely, running XP with Outlook 2003. I bought a
> > new
> > one running Vista and reloaded Outlook 2003. The only way to get my
> > contacts
> > back on the new laptop was to run a sync from my iPhone and it did return
> > all
> > my contacts to Outlook. However, I can not add any contacts to a new
> > distribution list because the dialogue box to select from has only the
> > contacts name without any email address. I have tried some fixes based on
> > previous answers but to no avail. I hope someone can help!
>

NickK
Tue Jun 24 20:46:00 PDT 2008

Russ,
I was able to resolve this by paying the $49.99 support. This is what they
told me to do. Export my contacts to comma,etc. (windows), delete them and
import them back in. It worked.

"Nick K" wrote:

> You say never, but I did. It was my only choice unless I wanted to lose 1000
> contacts and their info. I did have an external backup drive but I have no
> idea were to look on it for the outlook contact data file and what to do with
> it.
>
> "Russ Valentine [MVP-Outlook]" wrote:
>
> > You would never populate your Contacts folder by syncing to a mobile device.
> > It will not create valid, resolved email addresses. Restore from a valid
> > backup of your data.
> >
> > --
> > Russ Valentine
> > [MVP-Outlook]
> > "Nick K" <Nick K@discussions.microsoft.com> wrote in message
> > news:F2225B0D-1349-4C1D-A4E4-7DF723ED491B@microsoft.com...
> > > My computer crashed completely, running XP with Outlook 2003. I bought a
> > > new
> > > one running Vista and reloaded Outlook 2003. The only way to get my
> > > contacts
> > > back on the new laptop was to run a sync from my iPhone and it did return
> > > all
> > > my contacts to Outlook. However, I can not add any contacts to a new
> > > distribution list because the dialogue box to select from has only the
> > > contacts name without any email address. I have tried some fixes based on
> > > previous answers but to no avail. I hope someone can help!
> >

Russ
Wed Jun 25 02:49:33 PDT 2008

You have still lost data. Importing and exporting always do.
How to restore from a backup is posted here every day. Learn how to do it.
The file you need is your Personal Folders file (*.pst) It's where all the
mail, calendar, contacts etc are stored.

Take a look at these pages for info on Outlook data backup or transfer:
http://www.slipstick.com/config/backup.htm
http://www.howto-outlook.com/Howto/backupandrestore.htm
http://office.microsoft.com/en-us/assistance/HA010771141033.aspx

--
Russ Valentine
[MVP-Outlook]
"Nick K" <NickK@discussions.microsoft.com> wrote in message
news:6E4680C5-1B30-482B-B4EA-58605D9970C8@microsoft.com...
> Russ,
> I was able to resolve this by paying the $49.99 support. This is what
> they
> told me to do. Export my contacts to comma,etc. (windows), delete them
> and
> import them back in. It worked.
>
> "Nick K" wrote:
>
>> You say never, but I did. It was my only choice unless I wanted to lose
>> 1000
>> contacts and their info. I did have an external backup drive but I have
>> no
>> idea were to look on it for the outlook contact data file and what to do
>> with
>> it.
>>
>> "Russ Valentine [MVP-Outlook]" wrote:
>>
>> > You would never populate your Contacts folder by syncing to a mobile
>> > device.
>> > It will not create valid, resolved email addresses. Restore from a
>> > valid
>> > backup of your data.
>> >
>> > --
>> > Russ Valentine
>> > [MVP-Outlook]
>> > "Nick K" <Nick K@discussions.microsoft.com> wrote in message
>> > news:F2225B0D-1349-4C1D-A4E4-7DF723ED491B@microsoft.com...
>> > > My computer crashed completely, running XP with Outlook 2003. I
>> > > bought a
>> > > new
>> > > one running Vista and reloaded Outlook 2003. The only way to get my
>> > > contacts
>> > > back on the new laptop was to run a sync from my iPhone and it did
>> > > return
>> > > all
>> > > my contacts to Outlook. However, I can not add any contacts to a new
>> > > distribution list because the dialogue box to select from has only
>> > > the
>> > > contacts name without any email address. I have tried some fixes
>> > > based on
>> > > previous answers but to no avail. I hope someone can help!
>> >