Re: Updating & moving to another contact list doesn't update email by Russ
Russ
Tue May 06 14:45:15 PDT 2008
There is no separate option to replace a Contact. My point is that since you
are choosing to update the Contact, Outlook is doing exactly what you told
it to do: adding the new information to the existing Contact. To replace a
Contact, you obviously delete the old one and replace it with the new one.
--
Russ Valentine
[MVP-Outlook]
"ChristyL" <ChristyL@discussions.microsoft.com> wrote in message
news:ECA68577-7BC3-40D6-AAF4-BC625FCB4663@microsoft.com...
> How would you choose to replace contact instead of update it? Do you know
> of
> a document or website that says what actually gets updated when you update
> a
> contact? I have found several that just say changed information, but I
> know
> the e-mail address does not get changed, and if you change the Company
> name
> to nothing, that doesn't change either.
>
> Thank you for all your help. You have given me a better understanding of
> updating.
> "Russ Valentine [MVP-Outlook]" wrote:
>
>> Probably, unless you had chosen to replace the Contact instead of update
>> it.
>> --
>> Russ Valentine
>> [MVP-Outlook]
>> "ChristyL" <ChristyL@discussions.microsoft.com> wrote in message
>> news:169B92E2-A2A2-4DB6-8FCD-971D3F026FF8@microsoft.com...
>> > But I want the old address, which is no longer valid removed. Do I
>> > have
>> > to
>> > do that manually?
>> >
>> > "Russ Valentine [MVP-Outlook]" wrote:
>> >
>> >> Nothing to fix. It adds the new email address just like you told it
>> >> to.
>> >> --
>> >> Russ Valentine
>> >> [MVP-Outlook]
>> >> "ChristyL" <ChristyL@discussions.microsoft.com> wrote in message
>> >> news:BB437B91-950F-4F29-BAF5-C29FB73A5A15@microsoft.com...
>> >> > That is right, but it works for almost all the fields, except the
>> >> > e-mail
>> >> > field. Why is that and do you know how to fix it?
>> >> >
>> >> > "Russ Valentine [MVP-Outlook]" wrote:
>> >> >
>> >> >> That is exactly what you told Outlook to do. Updating a Contact
>> >> >> adds
>> >> >> the
>> >> >> new
>> >> >> information. It does not replace the old information. You didn't
>> >> >> tell
>> >> >> Outlook to replace the Contact.
>> >> >> --
>> >> >> Russ Valentine
>> >> >> [MVP-Outlook]
>> >> >> "ChristyL" <ChristyL@discussions.microsoft.com> wrote in message
>> >> >> news:AEF07F2B-E505-4F1F-BE83-C9CB5F39DBCB@microsoft.com...
>> >> >> > Outlook 2003. It is Contacts. Moving it from my Contacts, to
>> >> >> > one
>> >> >> > of
>> >> >> > my
>> >> >> > attorney's contacts, by holding down the Ctrl. button and
>> >> >> > dragging
>> >> >> > the
>> >> >> > Contact to the attorney's. It will pop up with a box for the
>> >> >> > duplicate
>> >> >> > Contacts and I choose to update it, it will update, name,
>> >> >> > address,
>> >> >> > phone
>> >> >> > number, but puts the new email address as email2, and leaves the
>> >> >> > old
>> >> >> > one
>> >> >> > (if
>> >> >> > changed).
>> >> >> >
>> >> >> > "Brian Tillman" wrote:
>> >> >> >
>> >> >> >> ChristyL <ChristyL@discussions.microsoft.com> wrote:
>> >> >> >>
>> >> >> >> > If I update a contact with a new email address, then I move it
>> >> >> >> > to
>> >> >> >> > another user's contact list, the old email address remains and
>> >> >> >> > the
>> >> >> >> > new email address is added as email2. Is there a way to stop
>> >> >> >> > this
>> >> >> >> > from happening? Thanks.
>> >> >> >>
>> >> >> >> You first: Outlook version? What's a "contact list" (since
>> >> >> >> nothing
>> >> >> >> in
>> >> >> >> Outlook has that name)? How are you moving it?
>> >> >> >> --
>> >> >> >> Brian Tillman [MVP-Outlook]
>> >> >> >>
>> >> >> >>
>> >> >>
>> >>
>>