Russ
Sat May 10 09:02:00 PDT 2008
Your post is far too vague. What exactly is the Outlook question here? How
are we supposed to know how you found and restored your Outlook data file
from your image, what happened when you did, and why you would reasonably
expect that data file not to have been affected by your sync?
One thing is certain: you should never try to restore Outlook data by simply
overwriting a newer file with an older one. That will corrupt your Outlook
profile every time. You must open the backup file in Outlook to connect to
it properly.
All the links still work fine here. Not sure how I'm supposed to know why
they don't work for you.
--
Russ Valentine
[MVP-Outlook]
"GEVan" <GEVan@discussions.microsoft.com> wrote in message
news:9AC2E92B-8211-4619-8359-178C9F800C2D@microsoft.com...
> 1. if I tell you the link doesn't work, it doesn't work.
>
> 2. what an attitude for an MVP! You're copping out. This has nothing to do
> with Acronis and you know it! An image is an image is an image -- ALL data
> is
> preserved in file structure, security settings, et al.
>
> 3. Don't bother retorting. Your lack of expertise and desire to help has
> already displayed itself.
>
> PS
> I'd say when I made my image that the files were already blank if it
> weren't
> for that I synced daily since then.
>
> But you don't care about that, do you.
>
> ----------------------------------
>
> "Russ Valentine [MVP-Outlook]" wrote:
>
>> All links work fine.
>> I don't see how we can help you find your data file. Most people back up
>> their data files separately rather than relying on an image file. Seems
>> your
>> question is for Acronis.
>> --
>> Russ Valentine
>> [MVP-Outlook]
>> "GEVan" <GEVan@discussions.microsoft.com> wrote in message
>> news:6F2C8A51-DBB6-4BAA-93ED-6E0819B2FF35@microsoft.com...
>> > Yes, running stand alone PC (XP MCE sp2) with MS Office XP. I use
>> > Acronis
>> > Backup to create an image of my entire partition about 3 weeks ago.
>> > Yesterday, I attempted to sync my Treo 700w like I have
>> > hundreds/thousands
>> > of
>> > times before -- with one exception. I had done a hard reset to return
>> > it
>> > to
>> > factory specs. When connecting for the first time, I created a profile
>> > like
>> > normal and allowed it to sync my calendar, contacts, etc.
>> >
>> > The Treo 700w was empty, of course, and I expected Outlook to download
>> > all
>> > contact information to it. Instead, it went the other way and deleted
>> > all
>> > Outlook contacts, calendar, etc. -- even notes.
>> >
>> > I've tried restoring a known good configuration several times using
>> > Acronis
>> > Restore files/folders option. Put 'original' files for personal
>> > folders.pst.
>> > Still no Outlook info.
>> >
>> > Then I tried restoring other files/folders as well -- anything that
>> > even
>> > remotely looked like it belonged to Outlook (i.e. application
>> > data\microsoft\outlook as well as the \my documents\outlook mail\
>> > folders).
>> > STILL NO DATA.
>> >
>> > I'm not that ignorant of computers, but obviously I'm missing something
>> > either in where Outlook is programmed to look for my .pst files or
>> > between
>> > 3
>> > weeks ago and now Outlook location preferences have changed. Doubtful,
>> > but
>> > I
>> > just don't know.
>> >
>> > I followed all the steps you hotlinked for me, but am still not able to
>> > regain my contacts for my phone/outlook. Sure, I could do a complete
>> > partition restore, but that's a bit overkill, don't you think?
>> >
>> > What am I missing???
>> >
>> > PS
>> > If you're a MS employee, the link back to this forum using Hotmail does
>> > not
>> > work. Returns only a blank, gray page.
>> >
>> > Van
>> >
>> >
>> >
>> > "Russ Valentine [MVP-Outlook]" wrote:
>> >
>> >> Are we to assume you are using a local data file and not Exchange
>> >> Server?
>> >> If
>> >> so, the file you need is your Personal Folders file (*.pst) It's where
>> >> all
>> >> the mail, calendar, contacts etc are stored.
>> >>
>> >> Take a look at these pages for info on Outlook data backup or
>> >> transfer:
>> >>
http://www.slipstick.com/config/backup.htm
>> >>
http://www.howto-outlook.com/Howto/backupandrestore.htm
>> >>
http://office.microsoft.com/en-us/assistance/HA010771141033.aspx
>> >>
>> >>
>> >> --
>> >> Russ Valentine
>> >> [MVP-Outlook]
>> >> "GEVan" <GEVan@discussions.microsoft.com> wrote in message
>> >> news:38DC929D-A872-457C-8454-659C15B41082@microsoft.com...
>> >> > All contacts are gone (erroneous syncing error with ActiveSync). I
>> >> > do
>> >> > have
>> >> > a
>> >> > complete PC backup/image, but I don't know which file(s) to restore
>> >> > or
>> >> > where
>> >> > they might be found.
>> >> >
>> >> > Tried poking around my application data under microsoft/outlook, but
>> >> > opening
>> >> > the outlook.pst file there (dated last year) fails to restore
>> >> > contacts.
>> >> >
>> >> > Help
>> >>
>>