I just reformatted my hard drive and re-installed all of my software,
including Outllook. I have also installed all of the available fix packs for
Office Professional XP. Unfortunately, though, I am still having problems
addressing my email. Whenever I type a name into the 'To' field of a new
message Outlook is not able to recognise it. Yet, if I click 'To' I am able
to select the name I just typed and the name appears on my email and Outlook
is able to recognise it. The next name I type in is again not recognised.
If I click 'Check Names' Outlook stops at the first name I typed and asks me
if I would like to 'Create a new address' for the non-recognizable name. When
I then click 'Show names' Outlook not only opens the Address Book but it
highlights the name I typed in!
If I compose a new email and type one of the names that I had already taken
directly from the address book then it will instantly recognize it.
Occasionally though, in cases like this it replaces it with a non-existing
display name! I have checked for such a non-existing display name by
expporting my contacts into an Access file and then using Access to query for
the non-existing display name. No such display name was ever found. If I then
import this Access table into Outlook -- and tell it to replace all of the
duplicates -- nothing changes (i.e. Outlook continues as if nothing
happened). Well ALMOST nothing. Outlook switches the name in the 'File As:'
field for all of the contacts. I then have to correct the entry in this field
for each of my contacts.
Does anyone know how I can correct these problems?
I thank you in advance for any responses I receive.