Russ
Fri May 09 11:47:19 PDT 2008
That means you skipped step 1, the one where you add the Outlook Address
Book Service to your profile.
--
Russ Valentine
[MVP-Outlook]
"flyerhere" <flyerhere@discussions.microsoft.com> wrote in message
news:3489D81B-0E6D-4F73-9446-478C0E65BB96@microsoft.com...
> Russ thanks for your very swift reply to my post. But the instructions to
> which you refer to not resolve the problem. I am running Office 2007.
>
> Step 2 of those instructions is where the problem occurs. When I attempt
> to
> follow this instruction â??On the Outlook Address Book tab, click to select
> the
> Show this folder as an e-mail address book check box, type a descriptive
> name, and then click OK.â?? That option is grayed out and not selectable.
>
> I have read through the recent post here as well as searched the Microsoft
> knowledge base but have not found a workable solution yet so I appreciate
> your suggestions.
> Flyerhere
>
>
>
> "Russ Valentine [MVP-Outlook]" wrote:
>
>> Instructions are well documented and posted here frequently.
>>
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002
>>
>> --
>> Russ Valentine
>> [MVP-Outlook]
>> "flyerhere" <flyerhere@discussions.microsoft.com> wrote in message
>> news:3FD18E12-C147-4DAF-B53C-D2B519C070AF@microsoft.com...
>> > Judy â??
>> > My problem is very similar to TubbyLadyâ??s and I tried to follow your
>> > instructions. However after I have right clicked the Contacts Folder
>> > and
>> > Properties the window called Contacts Properties the option â??show this
>> > folder
>> > and an e-mail Address Bookâ?? is grayed out and cannot be selected.
>> > I suspect that therein lies the resolution of my problem. I need to
>> > learn
>> > how to make the show this folder â?¦. Option active. Any suggestions?
>> > Flyerhere
>> >
>> >
>> > "Judy Gleeson (MVP Outlook)" wrote:
>> >
>> >> Re: 2.
>> >>
>> >> you have missed a key step:
>> >>
>> >> Show the Folder List in your navigation pane (the left side chuck of
>> >> Outlook).
>> >> Right click your Contacts Folder
>> >> Click Properties
>> >> Click the Outlook Address Book TAB.
>> >> Check the box to show this folder as an e-mail address book.
>> >>
>> >> Regards
>> >>
>> >> Judy Gleeson
>> >> MVP Outlook
>> >> Trainer and Consultant www.pragmatix.com.au
>> >> My suggested settings for Outlook 2003 are FREE on my website.
>> >>
>> >> ..
>> >> "TubbyLady" <TubbyLady@discussions.microsoft.com> wrote in message
>> >> news:4899CC02-7C7A-440A-AF70-5299E2726D46@microsoft.com...
>> >> > RE: Outlook 2007 -
>> >> >
>> >> > Searching for an e-mail address is difficult because when I select
>> >> > "to","cc", or "bcc" the popup menu labeled "Select Names" only has 3
>> >> > fields
>> >> > displayed: "Name", "Display Name", and "E-mail address".
>> >> >
>> >> > Additionally, when the "Search Address books" is selected, the same
>> >> > 3
>> >> > fields
>> >> > are displayed.
>> >> >
>> >> > However, in the MS help menu for the Outlook 2007 Address book has a
>> >> > topic
>> >> > called "FIND NAMES IN THE ADDRESS BOOK ".
>> >> >
>> >> > The screen shot of the search window show that I'm supposed to be
>> >> > able
>> >> > to
>> >> > view other fields such as Title, Business Phone, Location, Company,
>> >> > etc.
>> >> >
>> >> > NOTE: as indicated above, I have only 3 fields listed
>> >> >
>> >> > Additionally a screen shot indicates OTHER lists should be available
>> >> > such
>> >> > as
>> >> > "Global Address List", an All Addresses List (All Contacts, All
>> >> > Groups,
>> >> > etc).
>> >> >
>> >> > Note: the drop down field does not show that I have any of the above
>> >> > lists.
>> >> >
>> >> > Things you should know before answering:
>> >> >
>> >> > 1. My "Outlook Address Book" is listed under the menu Tools, Account
>> >> > Settings, Address book tab appears on the drop down list.
>> >> >
>> >> > However, when selected, there aren't any names. However, when I
>> >> > select
>> >> > the
>> >> > name "Contacts", I can view the names listed under my "Contacts".
>> >> >
>> >> > 2. Referring to MS Help and Support Article ID 287563 named "Contact
>> >> > information does not appear in the address book in Outlook" LINK:
>> >> > <<
>> >> >
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002
>> >> > >> .
>> >> >
>> >> > Under "Step 2: Mark your contact folder for use with your address
>> >> > book",
>> >> > the
>> >> > following is stated: "On the File menu, point to Folder, and then
>> >> > click
>> >> > Properties for your folder name (mine is called "Personal Folders")
>> >> > On
>> >> > the
>> >> > Outlook Address Book tab, click to select the Show this folder as an
>> >> > e-mail
>> >> > address book check box, type a descriptive name, and then click OK."
>> >> >
>> >> > NOTE: I do not have a tab or a folder named "Outlook Address Book"
>> >> > on
>> >> > the
>> >> > folder tree.
>> >> >
>> >> > 3. The MS Help topic "FIND NAMES IN THE ADDRESS BOOK" indicates
>> >> > there
>> >> > should
>> >> > be more than one address list, such as a "Global Address List", an
>> >> > All
>> >> > Addresses List (All Contacts, All Groups, etc).
>> >> >
>> >> > NOTE: I do NOT have more than one address list.
>> >> >
>> >> > Thanks for your help,
>> >> >
>> >> > --
>> >> > TubbyLady
>> >>
>> >>
>> >>
>>