Russ
Fri Apr 25 19:40:24 PDT 2008
No, you did not connect your previous file correctly, and you corrupted your
Outlook profile. That's why you have duplicate files. That's also why your
Outlook Address Book could not connect to your Contacts Folder. You must
create a new profile and connect your old file properly to correct the
problem. The instructions have been posted.
--
Russ Valentine
[MVP-Outlook]
"Charlie" <Charlie@discussions.microsoft.com> wrote in message
news:045AD4C0-EB23-4273-B044-C29A528C7AD3@microsoft.com...
> Thank you for your reply. The references were interesting but did not
> solve
> the problem of duplicate personal folders files. Both files are operating
> together, receiving mail etc. When a new message is received or sent, it
> appears in both files, and closing one is not offered as an option. This
> is
> not a terrible problem, but presumeably uses disk space.
>
> My main problem, that of linking my mail and contacts files have been
> solved
> very simply by just visiting Tools - email accounts - add new directory. I
> had not noticed this option when setting up my accounts. So simple, I
> missed
> it.
>
> I had copied my .pst files correctly; I don't know wy it came out in
> duplicate.
> --
> Charlie
>
>
> "Russ Valentine [MVP-Outlook]" wrote:
>
>> You failed to post the method you used to connect your new installation
>> to
>> your previous PST file. Had you done so correctly, you would not still
>> have
>> 2 PST files.
>> You failed to read the many posts here that tell you how to do so
>> correctly.
>> Do both, then post back with any questions. In case you are unable to
>> search
>> this group, I'll get you started:
>>
http://www.slipstick.com/config/backup.htm
>>
http://www.howto-outlook.com/Howto/backupandrestore.htm
>>
http://office.microsoft.com/en-us/assistance/HA010771141033.aspx
>> --
>> Russ Valentine
>> [MVP-Outlook]
>> "Charlie" <Charlie@discussions.microsoft.com> wrote in message
>> news:E2000B4E-C170-4D87-AC85-FD1887C2ED0A@microsoft.com...
>> >A couple of weeks ago my computer failed - possibly due to virus or
>> >other
>> > error. Through use of a boot disk, I was able to save my .pst files to
>> > another drive. I have formated a new drive, reinstalled Windows,
>> > Office,
>> > etc.
>> > I copied my .pst file to the new drive. Outlook now shows two Personal
>> > Folders files, with two Contacts files, as well as a Business Contacts
>> > file
>> > which I filled by importing from my Contacts folder. My contacts files
>> > are
>> > all complete and contain all of the previous contact information from
>> > the
>> > drive that failed, but I cannot access any of them from the Mail
>> > function.
>> > If
>> > I select New from the mail window and then attempt to fill an address
>> > by
>> > selecting To: or cc: I get a blank dialog box and cannot type anything
>> > into
>> > it. I can, however, start from the Contacts window and initiate an
>> > email
>> > but
>> > if I want to use multiple recipients or CC, etc. I have to then copy
>> > and
>> > paste all of the addresses into the email form.
>> >
>> > How can I restore the link between Mail and Contacts? Any help will be
>> > appreciated.
>> >
>> > --
>> > Charlie
>>