Outlook 2007 Address book Service

I'm running Outlook 2007 (part of MS Office) on Vista Ultimate, and cannot
get the adderess book to recognise the contacts folder - the tick box is
greyed out in the contacts>properties>OAB - I went to the Address Book
settings under account settings and checked I have the MAPI OAB in there
however it won't let me remove it to reinstate it, or in fact change it at
all. I've read through as many of the similar postings as possible but now am
stumped... any ideas?

Diane
Mon Jul 28 12:50:39 PDT 2008

If you have Contacts in the Contacts folder but they are not accessible when
you click on the To button, check these settings:

Make sure the Contact folder is enabled as an email address book. Right
click the Contacts folder, choose Properties then Outlook Address Book. Is
the box to enable as email address book is checked?

If this is grayed out...

Go to Tools | Email Accounts, choose View or change existing directories or
address book. Is the Outlook Address Book present? If it isn't listed, add
it and close and restart Outlook. If it is listed, then remove it and close
then restart Outlook and repeat these steps to add it.

If you are using Outlook 2007 and the the checkbox is grayed, you'll need to
make a new profile as you can't add the Outlook Address Book service due to
a bug.

--
Diane Poremsky [MVP - Outlook]
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"Billthehifi" <Billthehifi@discussions.microsoft.com> wrote in message
news:4C12E593-D75A-4576-8EED-DEE6EC3132E8@microsoft.com...
> I'm running Outlook 2007 (part of MS Office) on Vista Ultimate, and cannot
> get the adderess book to recognise the contacts folder - the tick box is
> greyed out in the contacts>properties>OAB - I went to the Address Book
> settings under account settings and checked I have the MAPI OAB in there
> however it won't let me remove it to reinstate it, or in fact change it at
> all. I've read through as many of the similar postings as possible but now
> am
> stumped... any ideas?

Brian
Mon Jul 28 13:18:59 PDT 2008

Billthehifi <Billthehifi@discussions.microsoft.com> wrote:

> I'm running Outlook 2007 (part of MS Office) on Vista Ultimate, and
> cannot get the adderess book to recognise the contacts folder - the
> tick box is greyed out in the contacts>properties>OAB - I went to the
> Address Book settings under account settings and checked I have the
> MAPI OAB in there however it won't let me remove it to reinstate it,
> or in fact change it at all. I've read through as many of the similar
> postings as possible but now am stumped... any ideas?

You need a new mail profile.
http://www.howto-outlook.com/faq/newprofile.htm
--
Brian Tillman [MVP-Outlook]

Billthehifi
Wed Jul 30 05:29:00 PDT 2008

Thanks Brian and Diane - I added a new profile and after a bit of faffing to
get the old data back it has all burst into life!
I would never have got there on my own...

"Brian Tillman" wrote:

> Billthehifi <Billthehifi@discussions.microsoft.com> wrote:
>
> > I'm running Outlook 2007 (part of MS Office) on Vista Ultimate, and
> > cannot get the adderess book to recognise the contacts folder - the
> > tick box is greyed out in the contacts>properties>OAB - I went to the
> > Address Book settings under account settings and checked I have the
> > MAPI OAB in there however it won't let me remove it to reinstate it,
> > or in fact change it at all. I've read through as many of the similar
> > postings as possible but now am stumped... any ideas?
>
> You need a new mail profile.
> http://www.howto-outlook.com/faq/newprofile.htm
> --
> Brian Tillman [MVP-Outlook]
>
>

PFisk
Sun Sep 28 21:18:01 PDT 2008

I have finally been able to get my contact into the address book, but I
cannot define an address book for email names, it is greyed out. how do I
access the address book when drafting emails? Thanks!...
--
Pfisk


"Brian Tillman" wrote:

> Billthehifi <Billthehifi@discussions.microsoft.com> wrote:
>
> > I'm running Outlook 2007 (part of MS Office) on Vista Ultimate, and
> > cannot get the adderess book to recognise the contacts folder - the
> > tick box is greyed out in the contacts>properties>OAB - I went to the
> > Address Book settings under account settings and checked I have the
> > MAPI OAB in there however it won't let me remove it to reinstate it,
> > or in fact change it at all. I've read through as many of the similar
> > postings as possible but now am stumped... any ideas?
>
> You need a new mail profile.
> http://www.howto-outlook.com/faq/newprofile.htm
> --
> Brian Tillman [MVP-Outlook]
>
>

Brian
Mon Sep 29 05:15:24 PDT 2008

"PFisk" <PFisk@discussions.microsoft.com> wrote in message
news:25DA1D47-EE72-42F1-A203-0B738FF5742B@microsoft.com...

>I have finally been able to get my contact into the address book, but I
> cannot define an address book for email names, it is greyed out. how do I
> access the address book when drafting emails? Thanks!...

So what happens when you click To or the Address Book icon on the Standard
toolbar when composing?
--
Brian Tillman [MVP-Outlook]

PFisk
Mon Sep 29 08:27:02 PDT 2008

I have an empty address book. I am not able to find a way to add the address
book. I have used Outlook for 6 years and 2007 is different. No address books
in the drop down.
--
Pfisk


"Brian Tillman [MVP - Outlook]" wrote:

> "PFisk" <PFisk@discussions.microsoft.com> wrote in message
> news:25DA1D47-EE72-42F1-A203-0B738FF5742B@microsoft.com...
>
> >I have finally been able to get my contact into the address book, but I
> > cannot define an address book for email names, it is greyed out. how do I
> > access the address book when drafting emails? Thanks!...
>
> So what happens when you click To or the Address Book icon on the Standard
> toolbar when composing?
> --
> Brian Tillman [MVP-Outlook]
>
>

Brian
Mon Sep 29 12:16:49 PDT 2008

"PFisk" <PFisk@discussions.microsoft.com> wrote in message
news:39A53BD8-D3C2-4BD1-ADA5-D79A49ADFBE2@microsoft.com...

>I have an empty address book. I am not able to find a way to add the
>address
> book. I have used Outlook for 6 years and 2007 is different. No address
> books
> in the drop down.

Did you configure the Outlook Address Book service in your mail profile?
--
Brian Tillman [MVP-Outlook]

PFisk
Tue Sep 30 09:45:00 PDT 2008

I believe so. I selected Tools, Account Settings, Address Books. I selected
Outlook Address Book - MAPI, but I am not able to select a book, none
showing.

I also went to Contacts folder, selected Properties, Outlook Address Book.
It is grayed out and I cannot select. I noticed in 2007 that the Contacts
folder does not show up under personal folders in the mail view. Is that
correct.

After delecting my contacts after using the the Windows Transfer and
importing my pst file, at least I am able to sync with smartphone with
contacts and calendar.

Just not able to connect my contacts for email addressing?!?!?

Please advise of next step, appreciate your assistance

--
Pfisk


"Brian Tillman [MVP - Outlook]" wrote:

> "PFisk" <PFisk@discussions.microsoft.com> wrote in message
> news:39A53BD8-D3C2-4BD1-ADA5-D79A49ADFBE2@microsoft.com...
>
> >I have an empty address book. I am not able to find a way to add the
> >address
> > book. I have used Outlook for 6 years and 2007 is different. No address
> > books
> > in the drop down.
>
> Did you configure the Outlook Address Book service in your mail profile?
> --
> Brian Tillman [MVP-Outlook]
>
>

Brian
Tue Sep 30 10:15:19 PDT 2008

"PFisk" <PFisk@discussions.microsoft.com> wrote in message
news:D9C7B127-D705-4303-9635-ED585D048DE3@microsoft.com...

>I believe so. I selected Tools, Account Settings, Address Books. I
>selected
> Outlook Address Book - MAPI, but I am not able to select a book, none
> showing.
>
> I also went to Contacts folder, selected Properties, Outlook Address
> Book.
> It is grayed out and I cannot select. I noticed in 2007 that the Contacts
> folder does not show up under personal folders in the mail view. Is that
> correct.
>
> After delecting my contacts after using the the Windows Transfer and
> importing my pst file, at least I am able to sync with smartphone with
> contacts and calendar.

By employing the WET tool and because you imported, you have damaged your
mail profile and mist create a new one. The WET application always creates
a damaged mail profile and if you have an existing PST, there's no reason in
the world to import it. Just use it.

Start by creating a new mail profile and pointing it at the original PST.
--
Brian Tillman [MVP-Outlook]

PFisk
Thu Oct 02 13:28:04 PDT 2008

Looks like there is not a mail option in the control panel of Vista to set up
a new profile. Where might that be in Vista? Thanks
--
Pfisk


"Brian Tillman [MVP - Outlook]" wrote:

> "PFisk" <PFisk@discussions.microsoft.com> wrote in message
> news:D9C7B127-D705-4303-9635-ED585D048DE3@microsoft.com...
>
> >I believe so. I selected Tools, Account Settings, Address Books. I
> >selected
> > Outlook Address Book - MAPI, but I am not able to select a book, none
> > showing.
> >
> > I also went to Contacts folder, selected Properties, Outlook Address
> > Book.
> > It is grayed out and I cannot select. I noticed in 2007 that the Contacts
> > folder does not show up under personal folders in the mail view. Is that
> > correct.
> >
> > After delecting my contacts after using the the Windows Transfer and
> > importing my pst file, at least I am able to sync with smartphone with
> > contacts and calendar.
>
> By employing the WET tool and because you imported, you have damaged your
> mail profile and mist create a new one. The WET application always creates
> a damaged mail profile and if you have an existing PST, there's no reason in
> the world to import it. Just use it.
>
> Start by creating a new mail profile and pointing it at the original PST.
> --
> Brian Tillman [MVP-Outlook]
>
>

Russ
Thu Oct 02 14:23:24 PDT 2008

Sure there is. Use Classic View.

--
Russ Valentine
[MVP-Outlook]
"PFisk" <PFisk@discussions.microsoft.com> wrote in message
news:A4B6E189-F9A8-4C47-A542-84672A6BB493@microsoft.com...
> Looks like there is not a mail option in the control panel of Vista to set
> up
> a new profile. Where might that be in Vista? Thanks
> --
> Pfisk
>
>
> "Brian Tillman [MVP - Outlook]" wrote:
>
>> "PFisk" <PFisk@discussions.microsoft.com> wrote in message
>> news:D9C7B127-D705-4303-9635-ED585D048DE3@microsoft.com...
>>
>> >I believe so. I selected Tools, Account Settings, Address Books. I
>> >selected
>> > Outlook Address Book - MAPI, but I am not able to select a book, none
>> > showing.
>> >
>> > I also went to Contacts folder, selected Properties, Outlook Address
>> > Book.
>> > It is grayed out and I cannot select. I noticed in 2007 that the
>> > Contacts
>> > folder does not show up under personal folders in the mail view. Is
>> > that
>> > correct.
>> >
>> > After delecting my contacts after using the the Windows Transfer and
>> > importing my pst file, at least I am able to sync with smartphone with
>> > contacts and calendar.
>>
>> By employing the WET tool and because you imported, you have damaged your
>> mail profile and mist create a new one. The WET application always
>> creates
>> a damaged mail profile and if you have an existing PST, there's no reason
>> in
>> the world to import it. Just use it.
>>
>> Start by creating a new mail profile and pointing it at the original PST.
>> --
>> Brian Tillman [MVP-Outlook]
>>
>>

Brian
Fri Oct 03 08:35:16 PDT 2008

"PFisk" <PFisk@discussions.microsoft.com> wrote in message
news:A4B6E189-F9A8-4C47-A542-84672A6BB493@microsoft.com...

> Looks like there is not a mail option in the control panel of Vista to set
> up
> a new profile. Where might that be in Vista? Thanks

I'll bet you have the 64 bit version. You must enable the 32 bit Control
Panel to see it.
--
Brian Tillman [MVP-Outlook]