Russ
Sun Jul 20 07:45:27 PDT 2008
I was afraid that is what would happen if you tried to restore by syncing.
Few users have their syncing configured appropriately to do that.
So this appears to be a views problem after all? Try starting Outlook once
with the /cleanviews command line switch. This switch (and a few other
really helpful ones) are discussed here:
http://support.microsoft.com/support/kb/articles/q156/9/82.asp
--
Russ Valentine
[MVP-Outlook]
"David Kirk" <DavidKirk@discussions.microsoft.com> wrote in message
news:52D8D0F3-6B18-4137-8DB1-A562504AC9ED@microsoft.com...
>I know, I know. I thought I was covered 10 ways from Tuesday. I also use
> the backup function of Windows Live One Care to do daily backups of all
> computers on our home network. Lo and behold, the external terabyte
> driver
> to which I have been doing those backups, got wiped out in a thunderstorm
> and
> I lost all of that backup info. Talk about a perfect storm! You make a
> great point about the backup service; I'm going to check my options
> immediately.
>
> Meanwhile, I did ry to sycn with an empty pst in Outlook on my laptop and
> managed to wipe out all of the data on the phone. Everyone on this end
> thoght it was a great idea! :)
>
> Now ... my contacts look good in the current pst. As I do some searhces,
> I
> see that the "123" contatcs are in the file, albeit stored in some manner
> that doesn'ty place them at the top of the list. However, I still have
> the
> problem of the current view in contacts not "sticking." Any ideas for
> fixing
> that?
> --
> David Kirk
>
>
> "Russ Valentine [MVP-Outlook]" wrote:
>
>> Don't you have more than one backup of your data? If your most recent
>> backup
>> was created while your system was crashing, use an earlier backup. What
>> kind
>> of service only stores a single backup?
>>
>> Your plan contains one flaw. You never export and import Outlook data
>> unless
>> you want to lose or corrupt it. If you manage to restore your Contact
>> data
>> to a PST file successfully, just copy that file, open it in your other
>> installation and copy the data from it.
>> --
>> Russ Valentine
>> [MVP-Outlook]
>> "David Kirk" <DavidKirk@discussions.microsoft.com> wrote in message
>> news:DF3CE7DE-BF5F-4519-A4F7-15A1DD51526C@microsoft.com...
>> > I'm afraid to say, "Bingo." I can't imagine anything but a problem
>> > with
>> > the
>> > backup, which would be exceedingly odd. I use Mozy for online,
>> > off-site
>> > backup daily and I've never retrieved a file with problems. However,
>> > since
>> > my system was going cracy at around the time o fthat backup (checkdisk
>> > errors
>> > and all sorts of horrors) I'll believe it.
>> >
>> > What do you think of this solution: synch my phone with a copy of
>> > Outlook
>> > on
>> > my laptop, which has no contacts, calendars, etc. in the pst; then
>> > export
>> > the
>> > contacts and import them into Outlook on my "main" system, setting the
>> > import
>> > for "don't allow duplicates. Does that sound to you like a safe way to
>> > preserve the data on my phone, which we now know to be better than the
>> > data
>> > in my operating pst file?
>> > --
>> > David Kirk
>> >
>> >
>> > "Russ Valentine [MVP-Outlook]" wrote:
>> >
>> >> Indeed, you migrated your data correctly. That would implicate your
>> >> backup
>> >> as the problem. How do you know it was a current and valid backup? How
>> >> was
>> >> this backup created and transported? Have you check this file for
>> >> errors?
>> >> Since you seem to be struggling with your views, you should first make
>> >> sure
>> >> this is not a views problem. Is the number of your Contacts incorrect
>> >> in
>> >> this backup?
>> >> I would be reluctant to rely on a sync with your Smartphone as a
>> >> method
>> >> to
>> >> restore your Contacts unless you are certain you have a good reliable
>> >> backup
>> >> of your data somewhere.
>> >> --
>> >> Russ Valentine
>> >> [MVP-Outlook]
>> >> "David Kirk" <DavidKirk@discussions.microsoft.com> wrote in message
>> >> news:3AD1774E-D5E3-493C-AED0-75AE58E033E1@microsoft.com...
>> >> >I apologize in advance if this has been answered; I couldn't find an
>> >> >answer
>> >> > so perhaps I'm using the worng search terms.
>> >> >
>> >> > I just had a system crash and had to reformat and reinstall Vista
>> >> > and
>> >> > all
>> >> > apps. I have an offsite backup service, from which I recovered my
>> >> > OL
>> >> > 2007
>> >> > pst file. I went by the book (started OL, let it build a default
>> >> > PST,
>> >> > opened
>> >> > my desired pst, changed the default mail delivery, restarted,
>> >> > removed
>> >> > undesired pst file.) I noticed immediately that not all of my
>> >> > contacts
>> >> > were
>> >> > restored, from a backup that is only one day old. (I have a bunch
>> >> > of
>> >> > numeric
>> >> > items such as 123 Company that always appear at the top of the list.
>> >> > Now
>> >> > the
>> >> > list begins with the letter "A" and some contacts that I know I have
>> >> > beginning with A are simply not there, either; this I confirmed by
>> >> > looking
>> >> > at
>> >> > my AT&T Tilt Smartphone contacts from yesterday's synchronization.)
>> >> > A
>> >> > related issue is that when I change the "current view" to the view I
>> >> > prefer,
>> >> > address cards, when I leave contacts for another folder and return,
>> >> > the
>> >> > view
>> >> > has gone back to the default phone list view.
>> >> >
>> >> > I'm guessing that when I synch my phone again, that at least the
>> >> > missing
>> >> > contacts issue will be resolved, if I set it up properly -- and I'm
>> >> > not
>> >> > sure
>> >> > whether to set it for desktop to overwrite the phone or vice versa.
>> >> >
>> >> > I sure could use a hand!
>> >> > --
>> >> > David Kirk
>> >>
>>