kernel mode driver service fails to execute

A new problem just started.. I try to run a program from the ASUS Support CD
and am greeted with the message.. Can't execute the kernel mode driver
service !!

The event log shows an event ID of 7000 and a description that the file
ASUSHWIO.DLL can not be found. The file IS there.

I found this problem when trying to reinstall the NVIDIA drivers from the CD

Any help ???
Anne

Patrick
Thu Dec 01 19:12:33 CST 2005

Did you uninstall the Nvida drivers before reinstalling?

side note:

I have had errors regarding ASUSHWIO.DLL in the past -
for me it was issues with "asus probe" failing to execute on startup.



"AnneFTL" <AnneFTL@discussions.microsoft.com> wrote in message
news:72D295B0-916B-42E4-9F87-C8F368676E6F@microsoft.com...
> A new problem just started.. I try to run a program from the ASUS Support
CD
> and am greeted with the message.. Can't execute the kernel mode driver
> service !!
>
> The event log shows an event ID of 7000 and a description that the file
> ASUSHWIO.DLL can not be found. The file IS there.
>
> I found this problem when trying to reinstall the NVIDIA drivers from the
CD
>
> Any help ???
> Anne

Tony
Fri Dec 02 03:56:39 CST 2005

My experience with manufacturer's CD's says that they are largly loaded with
32bit stuff!!! If you're having a 64bit system up and running, you should
get your drivers from the manufacturer's site, or nVidia, in this case.

Failure to correctly un-install, seems to be one of 1.000's of possible
causes for this event.

You say the file IS there? Do check the path where you can see it, in a
64bit system you would find it in a folder named 'amd64' - not 'i386' or
something.

Tony. . .


"Patrick" <juspatrick58_hotmail.com> wrote in message
news:OL2yN1t9FHA.2120@tk2msftngp13.phx.gbl...
> Did you uninstall the Nvida drivers before reinstalling?
>
> side note:
>
> I have had errors regarding ASUSHWIO.DLL in the past -
> for me it was issues with "asus probe" failing to execute on startup.
>
>
>
> "AnneFTL" <AnneFTL@discussions.microsoft.com> wrote in message
> news:72D295B0-916B-42E4-9F87-C8F368676E6F@microsoft.com...
>> A new problem just started.. I try to run a program from the ASUS
>> Support
> CD
>> and am greeted with the message.. Can't execute the kernel mode driver
>> service !!
>>
>> The event log shows an event ID of 7000 and a description that the file
>> ASUSHWIO.DLL can not be found. The file IS there.
>>
>> I found this problem when trying to reinstall the NVIDIA drivers from the
> CD
>>
>> Any help ???
>> Anne
>
>

Colin
Fri Dec 02 12:17:01 CST 2005

My Asus support cd does not contain the 64-bit drivers I need. I have to
use the website for 64-bit drivers. You may find that true in your case.

--
Colin Barnhorst [MVP Windows - Virtual Machine]
(Reply to the group only unless otherwise requested)
"AnneFTL" <AnneFTL@discussions.microsoft.com> wrote in message
news:72D295B0-916B-42E4-9F87-C8F368676E6F@microsoft.com...
>A new problem just started.. I try to run a program from the ASUS Support
>CD
> and am greeted with the message.. Can't execute the kernel mode driver
> service !!
>
> The event log shows an event ID of 7000 and a description that the file
> ASUSHWIO.DLL can not be found. The file IS there.
>
> I found this problem when trying to reinstall the NVIDIA drivers from the
> CD
>
> Any help ???
> Anne

AnneFTL
Fri Dec 02 22:36:02 CST 2005

No I did not. but I will try now.... as well as remove probe..
Thanks, Anne

"Patrick" wrote:

> Did you uninstall the Nvida drivers before reinstalling?
>
> side note:
>
> I have had errors regarding ASUSHWIO.DLL in the past -
> for me it was issues with "asus probe" failing to execute on startup.
>
>
>
> "AnneFTL" <AnneFTL@discussions.microsoft.com> wrote in message
> news:72D295B0-916B-42E4-9F87-C8F368676E6F@microsoft.com...
> > A new problem just started.. I try to run a program from the ASUS Support
> CD
> > and am greeted with the message.. Can't execute the kernel mode driver
> > service !!
> >
> > The event log shows an event ID of 7000 and a description that the file
> > ASUSHWIO.DLL can not be found. The file IS there.
> >
> > I found this problem when trying to reinstall the NVIDIA drivers from the
> CD
> >
> > Any help ???
> > Anne
>
>
>

AnneFTL
Fri Dec 02 22:39:02 CST 2005

Thanks for the suggestions... I will try them this weekend...
Anne

"Colin Barnhorst" wrote:

> My Asus support cd does not contain the 64-bit drivers I need. I have to
> use the website for 64-bit drivers. You may find that true in your case.
>
> --
> Colin Barnhorst [MVP Windows - Virtual Machine]
> (Reply to the group only unless otherwise requested)
> "AnneFTL" <AnneFTL@discussions.microsoft.com> wrote in message
> news:72D295B0-916B-42E4-9F87-C8F368676E6F@microsoft.com...
> >A new problem just started.. I try to run a program from the ASUS Support
> >CD
> > and am greeted with the message.. Can't execute the kernel mode driver
> > service !!
> >
> > The event log shows an event ID of 7000 and a description that the file
> > ASUSHWIO.DLL can not be found. The file IS there.
> >
> > I found this problem when trying to reinstall the NVIDIA drivers from the
> > CD
> >
> > Any help ???
> > Anne
>
>
>