x64 compatibility issues

hello, we upgraded windows xp pro 32bit to 64bit and we have various
issues, one of
them is the following:
1. Business objects application can not start giving error message
'connection not
opened 64013 '

what we can do about it?
thank you in advance.

Charlie
Tue Oct 23 07:07:26 PDT 2007

Please provide more information. What application won't run, for example.

Also, you say you "upgraded" - since there's no upgrade available, how did
you actually install XP x64? Was it a clean installation to an empty drive?
Or did you install onto an existing partition that had XP 32bit?


--
Charlie.
http://msmvps.com/xperts64
http://mvp.support.microsoft.com/profile/charlie.russel


"George" <George@discussions.microsoft.com> wrote in message
news:1C221117-B4FA-4A39-A02E-9628B19C6E38@microsoft.com...
> hello, we upgraded windows xp pro 32bit to 64bit and we have various
> issues, one of
> them is the following:
> 1. Business objects application can not start giving error message
> 'connection not
> opened 64013 '
>
> what we can do about it?
> thank you in advance.

George
Tue Oct 23 07:15:02 PDT 2007

Dear Charlie,
we install 64 bit onto an existing 32 bit, the application that does not
run as i mention, is Business Objects 6.1


"Charlie Russel - MVP" wrote:

> Please provide more information. What application won't run, for example.
>
> Also, you say you "upgraded" - since there's no upgrade available, how did
> you actually install XP x64? Was it a clean installation to an empty drive?
> Or did you install onto an existing partition that had XP 32bit?
>
>
> --
> Charlie.
> http://msmvps.com/xperts64
> http://mvp.support.microsoft.com/profile/charlie.russel
>
>
> "George" <George@discussions.microsoft.com> wrote in message
> news:1C221117-B4FA-4A39-A02E-9628B19C6E38@microsoft.com...
> > hello, we upgraded windows xp pro 32bit to 64bit and we have various
> > issues, one of
> > them is the following:
> > 1. Business objects application can not start giving error message
> > 'connection not
> > opened 64013 '
> >
> > what we can do about it?
> > thank you in advance.
>

Jupiter
Tue Oct 23 10:51:54 PDT 2007

Contact the program manufacturer for Windows Vista 64 bit
compatibility information:
http://www.businessobjects.com/products/businessobjectsxi/default.asp?intcmp=hp_products2

You are using version 6 which is about 4 years old
You may need a newer version such as version XI.

--
Jupiter Jones [MVP]
http://www3.telus.net/dandemar
http://www.dts-l.org


"George" <George@discussions.microsoft.com> wrote in message
news:7B3C71E8-7A6E-42C8-A55A-D017C400B49D@microsoft.com...
> Dear Charlie,
> we install 64 bit onto an existing 32 bit, the application that
> does not
> run as i mention, is Business Objects 6.1

Charlie
Tue Oct 23 14:46:17 PDT 2007

you can't do an install onto an existing 32-bit without creating problems.
You need to format the partition on which XP x64 will install and completely
re-install your applications. (You can use the Files and Settings Transfer
Wizard to preserve some of the settings, but make sure you have the latest
version on your existing 32-bit system or it won't work right with 64bit
XP. )

--
Charlie.
http://msmvps.com/xperts64
http://mvp.support.microsoft.com/profile/charlie.russel


"George" <George@discussions.microsoft.com> wrote in message
news:7B3C71E8-7A6E-42C8-A55A-D017C400B49D@microsoft.com...
> Dear Charlie,
> we install 64 bit onto an existing 32 bit, the application that does not
> run as i mention, is Business Objects 6.1
>
>
> "Charlie Russel - MVP" wrote:
>
>> Please provide more information. What application won't run, for example.
>>
>> Also, you say you "upgraded" - since there's no upgrade available, how
>> did
>> you actually install XP x64? Was it a clean installation to an empty
>> drive?
>> Or did you install onto an existing partition that had XP 32bit?
>>
>>
>> --
>> Charlie.
>> http://msmvps.com/xperts64
>> http://mvp.support.microsoft.com/profile/charlie.russel
>>
>>
>> "George" <George@discussions.microsoft.com> wrote in message
>> news:1C221117-B4FA-4A39-A02E-9628B19C6E38@microsoft.com...
>> > hello, we upgraded windows xp pro 32bit to 64bit and we have various
>> > issues, one of
>> > them is the following:
>> > 1. Business objects application can not start giving error message
>> > 'connection not
>> > opened 64013 '
>> >
>> > what we can do about it?
>> > thank you in advance.
>>