Michael
Sat Mar 18 13:55:49 CST 2006
I have followed those same exact steps the second time I installed and
noticing the problem.
"Rick" <Rick@discussions.microsoft.com> wrote in message
news:eyM%23VzrSGHA.5468@TK2MSFTNGP14.phx.gbl...
> In other words you are getting this ACPI problem before any MB drivers are
> installed. You should go to the ATI web site and download the drivers.
> You have to install .NET before you install the drivers - it's noted on
> the page right above the 2 drivers. Select "Motherboards with ATI
> Graphics" under "Windows XP Professional x64 Edition."
>
>
> Michael wrote:
>> Yes it is ATI, and yes I have contracted HP 4 times and they are no help
>> none of the tech I have spoken with know anything about 64 bit Windows. I
>> am given the standard reply HP does not recommend upgrading the operating
>> system. Thanks for your help.
>>
>> "Rick" <Rick@discussions.microsoft.com> wrote in message
>> news:Ok%23aqprSGHA.1572@tk2msftngp13.phx.gbl...
>>> Forget about comparing what you see in Win XP Media Center and what you
>>> see in Win x64. The two systems are not that closely related. Media
>>> Center is an extension/enhancement of XP 32-bit and Win x64 is a scaled
>>> down version of Win 2003 Server. Media Center and Win x64 are not the
>>> same.
>>>
>>> What is the chipset on the MB; is it Ati, nVidia, Via, or what? It may
>>> be possible that you need motherboard drivers for Win x64. Have you
>>> contacted HP to see if they could offer any insight?
>>>
>>> The problem is not Windows x64!
>>>
>>>
>>> Michael wrote:
>>>> I went into Device Mangager and tried to update the driver to
>>>> c:\windows\system32\drivers and windows reported it could not find the
>>>> necessary software.
>>>>
>>>> I found the following information on this site
>>>>
http://theeldergeek.com/clean_installation_of_windows_xp.htm
>>>>
>>>> The Role of the F5 Key and Shutdown Problems
>>>> When XP is first installed it tries to determine what type of BIOS is
>>>> available on the computer. Newer systems have what is known as Advanced
>>>> Configuration and Power Interface (ACPI) capability. Unfortunately, XP
>>>> doesn't always recognize a computer BIOS is ACPI capable and doesn't
>>>> install the support for ACPI. Even more unfortunate is the fact that if
>>>> ACPI support isn't determined at the initial install it's virtually
>>>> impossible to correct this at a later time short of reinstalling XP
>>>> over the top of the previous XP installation. To do so requires
>>>> changing the Hardware Abstraction Layer (HAL). The chances of
>>>> successfully changing a HAL after XP has been installed is pretty close
>>>> to zilch.
>>>>
>>>> Once you drop the CD in the tray and fire up the computer to install
>>>> XP, the first thing you'll see at the bottom of the screen is the
>>>> option to press F6 if you need to install a SCSI or RAID controller.
>>>> Don't press F6. Press F5 instead. This will take you to a separate menu
>>>> of Hardware Abstraction Layer's where you can choose an appropriate HAL
>>>> that supports ACPI. The choices will be:
>>>>
>>>> a.. ACPI Multiprocessor PC
>>>>
>>>> b.. ACPI Uniprocessor PC
>>>>
>>>> c.. Advanced Configuration and Power Interface (ACPI) PC
>>>>
>>>> d.. Compaq SystemPro Multiprocessor or 100% Compatible PC
>>>>
>>>> e.. MPS Uniprocessor PC
>>>>
>>>> f.. MPS Multiprocessor PC
>>>>
>>>> g.. Standard PC
>>>>
>>>> h.. Standard PC with C-Step i486
>>>>
>>>> i.. Other
>>>>
>>>> In the majority of installations the 'Advanced Configuration and Power
>>>> Interface (ACPI) PC' HAL is the one you will want to use. A few
>>>> cautions are also in order:
>>>>
>>>> a.. Obtain and install the latest BIOS for your motherboard before
>>>> you begin the XP installation.
>>>>
>>>> b.. Equally as important as using the proper HAL on ACPI capable
>>>> systems, is NOT using it on systems that are not ACPI compatible. The
>>>> install may complete but the system will almost surely fail to start
>>>> when it reboots.
>>>>
>>>> c.. There are situations where it is definitely not desirable to use
>>>> an ACPI HAL even if it is supported by the BIOS. This predominately
>>>> applies to servers, but to ensure that an ACPI HAL will not be used or
>>>> automatically detected and used, press F7 instead of F5 as discussed
>>>> previously.
>>>>
>>>> Considering the number of problems that users have with systems not
>>>> shutting down completely I wonder why this feature is not prominently
>>>> mentioned and documented. It could save many headaches, but now you
>>>> know. A good piece of knowledge to have tucked away for your next XP
>>>> install.
>>>>
>>>> As a final note, to determine if your computer was detected as being
>>>> ACPI enabled:
>>>>
>>>> Right click My Computer then click Properties > Hardware > Device
>>>> Manager.
>>>> Expand the entry called Computer.
>>>>
>>>> If the entry is 'Advanced Configuration and Power Interface (ACPI) PC'
>>>> you're all set. If it says 'Standard PC' the computer BIOS was not
>>>> detected as being ACPI capable.
>>>>
>>>> I tried reinstalling and pressing F5 and I choose ACPI Multiprocessor
>>>> PC and still ended up with the same results no category listing ARPC
>>>> Devices just other in the Other category. Any other ideas how to fix
>>>> this. Thanks for you help.
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> "Rick" <Rick@discussions.microsoft.com> wrote in message
>>>> news:Om4OmEpSGHA.5156@TK2MSFTNGP10.phx.gbl...
>>>>> The ACPI drivers are in the Win x64 distribution. There are 2 files:
>>>>>
>>>>> acpi.sys
>>>>> acpiec.sys
>>>>>
>>>>> both file should be found in:
>>>>> (drive letter):\WINDOWS\system32\drivers
>>>>>
>>>>>
>>>>> Michael wrote:
>>>>>> I installed Win XP Pro 64 Bit Edition and I have a problem in Device
>>>>>> Manager. Other (which I have found out to be ACPI) ha the dredded !
>>>>>> next to and keeps asking for drivers.
>>>>>>
>>>>>> In Media Center Edition under Device Manager the first items listed
>>>>>> is :
>>>>>>
>>>>>> ARPC Devices
>>>>>> | MS ArACPI Driver
>>>>>> | MS ArPolicy Driver
>>>>>>
>>>>>> The above is not in Device Manager in the 64 Bit Windows just listed
>>>>>> as other in the Other category and keeps aksing for a driver. I don't
>>>>>> know where to get the driver from.
>>>>>>
>>>>>> I tried reinstalling Windows and at the first screen I pressed F5 to
>>>>>> select ACPI Multiprocessor PC and let Windows continue to setup but
>>>>>> that did not help with the ACPI driver. Where can I get drivers or
>>>>>> how do I fix the problem. My machine specs are as folllows:
>>>>>>
>>>>>> HP Pavillion a1350n
>>>>>> AMD Athlon 64 X2 4200 + 2.2GHz/1GB/250GB/
>>>>>> ATI Raedon Xpress 200
>>>>>>
>>>>>> I do have the latest BIOS installed. Anyone else know where to get
>>>>>> drivers or how to fix?
>>>>>>
>>>>>> Thanks! Michael
>>>>>>
>>>>>>
>>>>>>
>>