Charlie
Thu Jan 26 18:24:10 CST 2006
Good tip, I always forget about shift-F10. :)
--
Charlie.
http://msmvps.com/xperts64
"Darrell Gorter[MSFT]" wrote:
> Hello,
> We are in the middle of PnP detection so simplifying the machine is very
> helpful when we have problems like,
>
> If it still hangs, do a Shift - F10, which should open a CMD window.
> you should be able to use notepad to see what are in the setup log files.
> Of particular interest would be>
> The last 10-20 lines of:
> \Windows\Setupapi.log
> \Windows\PnPlog.txt
> \Windows\Setuplog.txt
> Possibly also \Windows\setupact.log
> Pnplog.txt is the really interesting one, if you have a PnP detection
> that is failing this log file gets generated on the reboot, IT should
> point to what was being detected at the time of the hang. Ideally we try
> to skip the device causing problems on reboots, so each reboot we try to
> skip the next device in the chain. However if we are just ennumerating
> devices we may not have devices to skip. ( USB chain would be an
> example, parallel ports would be another)
> Thanks,
> Darrell Gorter[MSFT]
>
> This posting is provided "AS IS" with no warranties, and confers no rights
> --------------------
> <From: "Charlie Russel - MVP" <charlie@mvKILLALLSPAMMERSps.org>
> <References: <7FAE4E37-C14E-4F14-9D24-288DC9A1CA7A@microsoft.com>
> <ummeTkdIGHA.3816@TK2MSFTNGP12.phx.gbl>
> <80F4CB9E-6A08-42F3-9A5F-746B93943437@microsoft.com>
> <Subject: Re: XP 64 Retail Stops
> <Date: Wed, 25 Jan 2006 13:53:34 -0800
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> <
> <I'm betting it's the camera, which it will see as a storage device. But
> <let's get them all out of there and try again. Thanks.
> <
> <--
> <Charlie.
> <
http://msmvps.com/xperts64
> <
> <Don F wrote:
> <> Thanks I will try a different keyboard and mouse though my bios says it
> <> supports them in legacy. I will remove my camera etc. I cannot get too
> a <> log file. I restarted the setup 10 times and it seemed to fail in the
> <> same place, about 30 - 34 minutes left.
> <>
> <> "Charlie Russel - MVP" wrote:
> <>
> <>> I'm sorry, Don, but it's unclear to me where the problem occurs. Can
> you <>> get into the machine far enough to get at log files (possibly
> with a <>> dual boot to 32-bit windows?). Beyond that, you'll need:
> <>>
> <>> 1.) The absolute latest BIOS from ASUS.
> <>> 2.) Appropriate drivers for your Intel RAID.
> <>> 3.) Probably updated drivers for your ATI, though it sounds like
> you're <>> not getting that far.
> <>> 4.) Do the install with ALL USB devices disconnected, please.
> Especially <>> any device that may be seen as a storage device, such as a
> card reader, <>> USB key, etc. But if you can, please find a PS/2
> keyboard and mouse as <>> well and use them. We have seen issues with
> installs failing because of <>> USB devices.
> <>>
> <>>
> <>> --
> <>> Charlie.
> <>>
http://msmvps.com/xperts64
> <>>
> <>> Don F wrote:
> <>>> When I am installing xp 64 - bit on my computer it stops when
> installing
> <>>> drivers.
> <>>> I have an asus p5ad2 deluxe motherboard
> <>>> Intel 660 em64t processor
> <>>> 3 GB ram
> <>>> Ati x600 video card
> <>>> 2- WD 74 GB raptors running in Intel raid striped
> <
> <
> <