Problems installing Office

Has anyone had any problems installing XP Office Pro? I enter in the serial
# and Windows installer dies soon after without an error. I read of the
conflict w/ 64 bit installer w/ 32 bit but the solution is to re-install 32
bit OS and then install - that is crazy - is there another way?

David
Mon Jun 06 17:30:08 CDT 2005

BenJammin <BenJammin@discussions.microsoft.com> wrote in:

> Has anyone had any problems installing XP Office Pro? I enter in the
> serial # and Windows installer dies soon after without an error. I read
> of the conflict w/ 64 bit installer w/ 32 bit but the solution is to
> re-install 32 bit OS and then install - that is crazy - is there another
> way?

I realize this won't help at all but I didn't have any problems installing
Office 2003. I don't think Office XP should be any different, so I'm
guessing the problem is something with your specific machine?

One suggestion I might make is to search google groups in the office.general
group, the symptoms might be something that has also occured with XP....
maybe. It's worth a try.


--
David R. Norton MVP
<d_r_norton@yahoo.com>

Andre
Mon Jun 06 17:32:50 CDT 2005

If you have any Antivirus enabled, disable it before attempting
installation.
--
Andre
Extended64 | http://www.extended64.com
Blog | http://www.extended64.com/blogs/andre
http://spaces.msn.com/members/adacosta
FAQ for MS AntiSpy http://www.geocities.com/marfer_mvp/FAQ_MSantispy.htm

"BenJammin" <BenJammin@discussions.microsoft.com> wrote in message
news:84E4DCB3-4DC0-4152-BACF-DFCF5C27CD34@microsoft.com...
> Has anyone had any problems installing XP Office Pro? I enter in the
> serial
> # and Windows installer dies soon after without an error. I read of the
> conflict w/ 64 bit installer w/ 32 bit but the solution is to re-install
> 32
> bit OS and then install - that is crazy - is there another way?

Darrellg
Mon Jun 06 18:08:41 CDT 2005

Hello,
Not sure what this is your read, can you post links to it:
> I read of the conflict w/ 64 bit installer w/ 32 bit but the solution is
to re-install 32
>bit OS and then install - that is crazy - is there another way?
There isn't any reason to reinstall the 32-bit OS to be able to install a
32-bit application under 64-bit Windows. The two installation would be
separate so that should not change the behavior.
This issue should be trouble-shot like any Microsoft Office installation,
this problem is not unique to 64-bit Windows and probably is not platform
related.


Thanks,
Darrell Gorter[MSFT]

This posting is provided "AS IS" with no warranties, and confers no rights
--------------------
>Thread-Topic: Problems installing Office
>thread-index: AcVq4E0ccsWoEdNYRlCYizm+52AFHA==
>X-WBNR-Posting-Host: 67.37.224.136
>From: =?Utf-8?B?QmVuSmFtbWlu?= <BenJammin@discussions.microsoft.com>
>Subject: Problems installing Office
>Date: Mon, 6 Jun 2005 14:40:04 -0700
>Lines: 4
>Message-ID: <84E4DCB3-4DC0-4152-BACF-DFCF5C27CD34@microsoft.com>
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> charset="Utf-8"
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>X-Tomcat-NG: microsoft.public.windows.64bit.general
>
>Has anyone had any problems installing XP Office Pro? I enter in the
serial
># and Windows installer dies soon after without an error. I read of the
>conflict w/ 64 bit installer w/ 32 bit but the solution is to re-install
32
>bit OS and then install - that is crazy - is there another way?
>

Rick
Mon Jun 06 18:13:44 CDT 2005

Cannot respond about Office XP, but I just installed Office 2003 and
encountered absolutely NO problems, none whatsoever!

Office 2003 installed without ANY flaws and then proceeded to update via
the Web via the Microsoft update site. It took two iterations to
complete the update, but that was because some of the newer updates
required previous update before installation.


BenJammin wrote:
> Has anyone had any problems installing XP Office Pro? I enter in the serial
> # and Windows installer dies soon after without an error. I read of the
> conflict w/ 64 bit installer w/ 32 bit but the solution is to re-install 32
> bit OS and then install - that is crazy - is there another way?

Andre
Mon Jun 06 18:58:35 CDT 2005

I also noticed in a post with the same problem, the person was using copied
media, try the genuine media to see if the install goes through.
--
Andre
Extended64 | http://www.extended64.com
Blog | http://www.extended64.com/blogs/andre
http://spaces.msn.com/members/adacosta
FAQ for MS AntiSpy http://www.geocities.com/marfer_mvp/FAQ_MSantispy.htm

""Darrell Gorter[MSFT]"" <Darrellg@online.microsoft.com> wrote in message
news:72c%23uyuaFHA.2184@TK2MSFTNGXA01.phx.gbl...
> Hello,
> Not sure what this is your read, can you post links to it:
>> I read of the conflict w/ 64 bit installer w/ 32 bit but the solution is
> to re-install 32
>>bit OS and then install - that is crazy - is there another way?
> There isn't any reason to reinstall the 32-bit OS to be able to install a
> 32-bit application under 64-bit Windows. The two installation would be
> separate so that should not change the behavior.
> This issue should be trouble-shot like any Microsoft Office installation,
> this problem is not unique to 64-bit Windows and probably is not platform
> related.
>
>
> Thanks,
> Darrell Gorter[MSFT]
>
> This posting is provided "AS IS" with no warranties, and confers no rights
> --------------------
>>Thread-Topic: Problems installing Office
>>thread-index: AcVq4E0ccsWoEdNYRlCYizm+52AFHA==
>>X-WBNR-Posting-Host: 67.37.224.136
>>From: =?Utf-8?B?QmVuSmFtbWlu?= <BenJammin@discussions.microsoft.com>
>>Subject: Problems installing Office
>>Date: Mon, 6 Jun 2005 14:40:04 -0700
>>Lines: 4
>>Message-ID: <84E4DCB3-4DC0-4152-BACF-DFCF5C27CD34@microsoft.com>
>>MIME-Version: 1.0
>>Content-Type: text/plain;
>> charset="Utf-8"
>>Content-Transfer-Encoding: 7bit
>>X-Newsreader: Microsoft CDO for Windows 2000
>>Content-Class: urn:content-classes:message
>>Importance: normal
>>Priority: normal
>>X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
>>Newsgroups: microsoft.public.windows.64bit.general
>>NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
>>Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGXA03.phx.gbl
>>Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.64bit.general:6192
>>X-Tomcat-NG: microsoft.public.windows.64bit.general
>>
>>Has anyone had any problems installing XP Office Pro? I enter in the
> serial
>># and Windows installer dies soon after without an error. I read of the
>>conflict w/ 64 bit installer w/ 32 bit but the solution is to re-install
> 32
>>bit OS and then install - that is crazy - is there another way?
>>
>

Kevin
Mon Jun 06 20:12:15 CDT 2005

No problems installing Office 2003 here as well.

"BenJammin" <BenJammin@discussions.microsoft.com> wrote in message
news:84E4DCB3-4DC0-4152-BACF-DFCF5C27CD34@microsoft.com...
> Has anyone had any problems installing XP Office Pro? I enter in the
> serial
> # and Windows installer dies soon after without an error. I read of the
> conflict w/ 64 bit installer w/ 32 bit but the solution is to re-install
> 32
> bit OS and then install - that is crazy - is there another way?

gmcallis
Tue Jun 07 09:24:04 CDT 2005

I can confirm no instal problems with Office 2000?

I know......I'm antiquated, but it does what I need! hehehehe

gmcallis

"BenJammin" wrote:

> Has anyone had any problems installing XP Office Pro? I enter in the serial
> # and Windows installer dies soon after without an error. I read of the
> conflict w/ 64 bit installer w/ 32 bit but the solution is to re-install 32
> bit OS and then install - that is crazy - is there another way?

Andre
Tue Jun 07 10:53:47 CDT 2005

Has anyone tried Office 97? ;-)
--
Andre
Extended64 | http://www.extended64.com
Blog | http://www.extended64.com/blogs/andre
http://spaces.msn.com/members/adacosta
FAQ for MS AntiSpy http://www.geocities.com/marfer_mvp/FAQ_MSantispy.htm

"gmcallis" <gmcallis@discussions.microsoft.com> wrote in message
news:6CFB54C1-BA99-4535-8211-52685A2A558D@microsoft.com...
>I can confirm no instal problems with Office 2000?
>
> I know......I'm antiquated, but it does what I need! hehehehe
>
> gmcallis
>
> "BenJammin" wrote:
>
>> Has anyone had any problems installing XP Office Pro? I enter in the
>> serial
>> # and Windows installer dies soon after without an error. I read of the
>> conflict w/ 64 bit installer w/ 32 bit but the solution is to re-install
>> 32
>> bit OS and then install - that is crazy - is there another way?

Christian
Tue Jun 07 11:26:07 CDT 2005

Andre Da Costa [Extended64] <andred25@hotmail.com> wrote:
> Has anyone tried Office 97? ;-)
>
Yes as a matter of fact. I still have an old appli working on Access97.
So far so good...

Cheers

--
Christian Hougardy (MS XP MVP)
Johannesburg - South Africa
http://msmvps.com/xpditif

Andre
Tue Jun 07 13:22:18 CDT 2005

My music database does not work at in Access 2000 when I converted it from
97 everything has gone haywire. So I have gone back to NT 4 and Access 97 to
maintain the database, sad but true.
--
Andre
Extended64 | http://www.extended64.com
Blog | http://www.extended64.com/blogs/andre
http://spaces.msn.com/members/adacosta
FAQ for MS AntiSpy http://www.geocities.com/marfer_mvp/FAQ_MSantispy.htm

"Christian Hougardy" <christian.hougardy@gmail.com> wrote in message
news:%23Vlvo23aFHA.3876@TK2MSFTNGP10.phx.gbl...
> Andre Da Costa [Extended64] <andred25@hotmail.com> wrote:
>> Has anyone tried Office 97? ;-)
>>
> Yes as a matter of fact. I still have an old appli working on Access97.
> So far so good...
>
> Cheers
>
> --
> Christian Hougardy (MS XP MVP)
> Johannesburg - South Africa
> http://msmvps.com/xpditif
>

Randy
Wed Jun 08 06:44:36 CDT 2005

Can you turn off the CPU's EBD function for the install?
Shouldn't be the culprit, but who knows?

"BenJammin" <BenJammin@discussions.microsoft.com> wrote in message
news:84E4DCB3-4DC0-4152-BACF-DFCF5C27CD34@microsoft.com...
> Has anyone had any problems installing XP Office Pro? I enter in the
serial
> # and Windows installer dies soon after without an error. I read of the
> conflict w/ 64 bit installer w/ 32 bit but the solution is to re-install
32
> bit OS and then install - that is crazy - is there another way?

BenJammin
Wed Jun 08 09:56:04 CDT 2005

Thanks for all the responses. I don't have any Anti-Virus installed at this
time. All other installs have been working fine. I have installed this
version of XP Office w/o problems before on 32 and 64 bit. I have also
disabled the EBD functionality as it did seem to be causing some of the
problems using the AlwaysOff parameter in the boot.ini

Ciould this have anything to due w/ Service Pack 2? I don't believe I had
installed that when I had a successful install in the past

"Randy" wrote:

> Can you turn off the CPU's EBD function for the install?
> Shouldn't be the culprit, but who knows?
>
> "BenJammin" <BenJammin@discussions.microsoft.com> wrote in message
> news:84E4DCB3-4DC0-4152-BACF-DFCF5C27CD34@microsoft.com...
> > Has anyone had any problems installing XP Office Pro? I enter in the
> serial
> > # and Windows installer dies soon after without an error. I read of the
> > conflict w/ 64 bit installer w/ 32 bit but the solution is to re-install
> 32
> > bit OS and then install - that is crazy - is there another way?
>
>
>

Andre
Wed Jun 08 10:55:25 CDT 2005

Yes likely to be SP 2.
--
Andre
Extended64 | http://www.extended64.com
Blog | http://www.extended64.com/blogs/andre
http://spaces.msn.com/members/adacosta
FAQ for MS AntiSpy http://www.geocities.com/marfer_mvp/FAQ_MSantispy.htm

"BenJammin" <BenJammin@discussions.microsoft.com> wrote in message
news:480DEE4E-202A-4031-A132-72F06FB52921@microsoft.com...
> Thanks for all the responses. I don't have any Anti-Virus installed at
> this
> time. All other installs have been working fine. I have installed this
> version of XP Office w/o problems before on 32 and 64 bit. I have also
> disabled the EBD functionality as it did seem to be causing some of the
> problems using the AlwaysOff parameter in the boot.ini
>
> Ciould this have anything to due w/ Service Pack 2? I don't believe I had
> installed that when I had a successful install in the past
>
> "Randy" wrote:
>
>> Can you turn off the CPU's EBD function for the install?
>> Shouldn't be the culprit, but who knows?
>>
>> "BenJammin" <BenJammin@discussions.microsoft.com> wrote in message
>> news:84E4DCB3-4DC0-4152-BACF-DFCF5C27CD34@microsoft.com...
>> > Has anyone had any problems installing XP Office Pro? I enter in the
>> serial
>> > # and Windows installer dies soon after without an error. I read of
>> > the
>> > conflict w/ 64 bit installer w/ 32 bit but the solution is to
>> > re-install
>> 32
>> > bit OS and then install - that is crazy - is there another way?
>>
>>
>>

BenJammin
Wed Jun 08 12:18:02 CDT 2005

Is there a way to uninstall SP 2?

"Andre Da Costa [Extended64]" wrote:

> Yes likely to be SP 2.
> --
> Andre
> Extended64 | http://www.extended64.com
> Blog | http://www.extended64.com/blogs/andre
> http://spaces.msn.com/members/adacosta
> FAQ for MS AntiSpy http://www.geocities.com/marfer_mvp/FAQ_MSantispy.htm
>
> "BenJammin" <BenJammin@discussions.microsoft.com> wrote in message
> news:480DEE4E-202A-4031-A132-72F06FB52921@microsoft.com...
> > Thanks for all the responses. I don't have any Anti-Virus installed at
> > this
> > time. All other installs have been working fine. I have installed this
> > version of XP Office w/o problems before on 32 and 64 bit. I have also
> > disabled the EBD functionality as it did seem to be causing some of the
> > problems using the AlwaysOff parameter in the boot.ini
> >
> > Ciould this have anything to due w/ Service Pack 2? I don't believe I had
> > installed that when I had a successful install in the past
> >
> > "Randy" wrote:
> >
> >> Can you turn off the CPU's EBD function for the install?
> >> Shouldn't be the culprit, but who knows?
> >>
> >> "BenJammin" <BenJammin@discussions.microsoft.com> wrote in message
> >> news:84E4DCB3-4DC0-4152-BACF-DFCF5C27CD34@microsoft.com...
> >> > Has anyone had any problems installing XP Office Pro? I enter in the
> >> serial
> >> > # and Windows installer dies soon after without an error. I read of
> >> > the
> >> > conflict w/ 64 bit installer w/ 32 bit but the solution is to
> >> > re-install
> >> 32
> >> > bit OS and then install - that is crazy - is there another way?
> >>
> >>
> >>
>
>
>

Rick
Wed Jun 08 13:06:08 CDT 2005

What SP2? There is no SP2 in Win x64! So what are you going to uninstall?

BenJammin wrote:
> Is there a way to uninstall SP 2?
>
> "Andre Da Costa [Extended64]" wrote:
>
>
>>Yes likely to be SP 2.
>>--
>>Andre
>>Extended64 | http://www.extended64.com
>>Blog | http://www.extended64.com/blogs/andre
>>http://spaces.msn.com/members/adacosta
>>FAQ for MS AntiSpy http://www.geocities.com/marfer_mvp/FAQ_MSantispy.htm
>>
>>"BenJammin" <BenJammin@discussions.microsoft.com> wrote in message
>>news:480DEE4E-202A-4031-A132-72F06FB52921@microsoft.com...
>>
>>>Thanks for all the responses. I don't have any Anti-Virus installed at
>>>this
>>>time. All other installs have been working fine. I have installed this
>>>version of XP Office w/o problems before on 32 and 64 bit. I have also
>>>disabled the EBD functionality as it did seem to be causing some of the
>>>problems using the AlwaysOff parameter in the boot.ini
>>>
>>>Ciould this have anything to due w/ Service Pack 2? I don't believe I had
>>>installed that when I had a successful install in the past
>>>
>>>"Randy" wrote:
>>>
>>>
>>>>Can you turn off the CPU's EBD function for the install?
>>>>Shouldn't be the culprit, but who knows?
>>>>
>>>>"BenJammin" <BenJammin@discussions.microsoft.com> wrote in message
>>>>news:84E4DCB3-4DC0-4152-BACF-DFCF5C27CD34@microsoft.com...
>>>>
>>>>>Has anyone had any problems installing XP Office Pro? I enter in the
>>>>
>>>>serial
>>>>
>>>>># and Windows installer dies soon after without an error. I read of
>>>>>the
>>>>>conflict w/ 64 bit installer w/ 32 bit but the solution is to
>>>>>re-install
>>>>
>>>>32
>>>>
>>>>>bit OS and then install - that is crazy - is there another way?
>>>>
>>>>
>>>>
>>
>>

Andre
Wed Jun 08 17:26:19 CDT 2005

In some way SP2 is intergrated in to Windows XP Pro x64, because it is built
upon the code base of Windows Server 2003 SP1 and Windows Server 2003 SP1 is
using technologies that originally came with Windows XP Service Pack. The
only difference in the case of XP SP2 technologies are integrated into XP
Pro x64, so no, you can't uninstall it.
--
Andre
Extended64 | http://www.extended64.com
Blog | http://www.extended64.com/blogs/andre
http://spaces.msn.com/members/adacosta
FAQ for MS AntiSpy http://www.geocities.com/marfer_mvp/FAQ_MSantispy.htm

"Rick" <rick@home.net> wrote in message
news:erba$SFbFHA.1504@TK2MSFTNGP15.phx.gbl...
> What SP2? There is no SP2 in Win x64! So what are you going to
> uninstall?
>
> BenJammin wrote:
>> Is there a way to uninstall SP 2?
>>
>> "Andre Da Costa [Extended64]" wrote:
>>
>>
>>>Yes likely to be SP 2.
>>>--
>>>Andre
>>>Extended64 | http://www.extended64.com
>>>Blog | http://www.extended64.com/blogs/andre
>>>http://spaces.msn.com/members/adacosta
>>>FAQ for MS AntiSpy http://www.geocities.com/marfer_mvp/FAQ_MSantispy.htm
>>>
>>>"BenJammin" <BenJammin@discussions.microsoft.com> wrote in message
>>>news:480DEE4E-202A-4031-A132-72F06FB52921@microsoft.com...
>>>
>>>>Thanks for all the responses. I don't have any Anti-Virus installed at
>>>>this
>>>>time. All other installs have been working fine. I have installed this
>>>>version of XP Office w/o problems before on 32 and 64 bit. I have also
>>>>disabled the EBD functionality as it did seem to be causing some of the
>>>>problems using the AlwaysOff parameter in the boot.ini
>>>>
>>>>Ciould this have anything to due w/ Service Pack 2? I don't believe I
>>>>had
>>>>installed that when I had a successful install in the past
>>>>
>>>>"Randy" wrote:
>>>>
>>>>
>>>>>Can you turn off the CPU's EBD function for the install?
>>>>>Shouldn't be the culprit, but who knows?
>>>>>
>>>>>"BenJammin" <BenJammin@discussions.microsoft.com> wrote in message
>>>>>news:84E4DCB3-4DC0-4152-BACF-DFCF5C27CD34@microsoft.com...
>>>>>
>>>>>>Has anyone had any problems installing XP Office Pro? I enter in the
>>>>>
>>>>>serial
>>>>>
>>>>>># and Windows installer dies soon after without an error. I read of
>>>>>>the
>>>>>>conflict w/ 64 bit installer w/ 32 bit but the solution is to
>>>>>>re-install
>>>>>
>>>>>32
>>>>>
>>>>>>bit OS and then install - that is crazy - is there another way?
>>>>>
>>>>>
>>>>>
>>>
>>>

BenJammin
Thu Jun 09 04:51:01 CDT 2005

I just tried to install SQL Server and JRE. Both crashed out in the same
place as Office. - It seems that Windows Installer is not working - is there
a way to just update that component?

"BenJammin" wrote:

> Has anyone had any problems installing XP Office Pro? I enter in the serial
> # and Windows installer dies soon after without an error. I read of the
> conflict w/ 64 bit installer w/ 32 bit but the solution is to re-install 32
> bit OS and then install - that is crazy - is there another way?

Rick
Thu Jun 09 06:18:56 CDT 2005

There is an update for the Windows Installer 3.1 for both the XP Pro (32
bit) and x64 (64 bit) that was released last month. I updated both my
OSs via the Windows Update, but don't have the KB number handy.


BenJammin wrote:
> I just tried to install SQL Server and JRE. Both crashed out in the same
> place as Office. - It seems that Windows Installer is not working - is there
> a way to just update that component?
>
> "BenJammin" wrote:
>
>
>>Has anyone had any problems installing XP Office Pro? I enter in the serial
>># and Windows installer dies soon after without an error. I read of the
>>conflict w/ 64 bit installer w/ 32 bit but the solution is to re-install 32
>>bit OS and then install - that is crazy - is there another way?

Christian
Thu Jun 09 06:37:49 CDT 2005

"Rick" <rick@home.net> wrote in message
news:uRE8GUObFHA.796@TK2MSFTNGP09.phx.gbl
> There is an update for the Windows Installer 3.1 for both the XP Pro
> (32 bit) and x64 (64 bit) that was released last month. I updated
> both my OSs via the Windows Update, but don't have the KB number
> handy.
>
> BenJammin wrote:
>> I just tried to install SQL Server and JRE. Both crashed out in the
>> same place as Office. - It seems that Windows Installer is not
>> working - is there a way to just update that component?
>>
>> "BenJammin" wrote:
>>
>>
>>> Has anyone had any problems installing XP Office Pro? I enter in
>>> the serial # and Windows installer dies soon after without an
>>> error. I read of the conflict w/ 64 bit installer w/ 32 bit but
>>> the solution is to re-install 32 bit OS and then install - that is
>>> crazy - is there another way?
Here you are:
http://support.microsoft.com/?id=893803




--
Christian Hougardy [MS MVP XP]
Johannesburg - South Africa
http://msmvps.com/xpditif
http://msmvps.com/xperts64

Rick
Thu Jun 09 15:35:52 CDT 2005

The update for Win x64, XP and 2003, is KB898715 at:

http://www.microsoft.com/downloads/details.aspx?FamilyID=8b4e6b93-1886-4d47-a18d-35581c42eca0&displaylang=en&Hash=YYCGHT7

Christian Hougardy [MVP] wrote:
> "Rick" <rick@home.net> wrote in message
> news:uRE8GUObFHA.796@TK2MSFTNGP09.phx.gbl
>
>>There is an update for the Windows Installer 3.1 for both the XP Pro
>>(32 bit) and x64 (64 bit) that was released last month. I updated
>>both my OSs via the Windows Update, but don't have the KB number
>>handy.
>>
>>BenJammin wrote:
>>
>>>I just tried to install SQL Server and JRE. Both crashed out in the
>>>same place as Office. - It seems that Windows Installer is not
>>>working - is there a way to just update that component?
>>>
>>>"BenJammin" wrote:
>>>
>>>
>>>
>>>>Has anyone had any problems installing XP Office Pro? I enter in
>>>>the serial # and Windows installer dies soon after without an
>>>>error. I read of the conflict w/ 64 bit installer w/ 32 bit but
>>>>the solution is to re-install 32 bit OS and then install - that is
>>>>crazy - is there another way?
>
> Here you are:
> http://support.microsoft.com/?id=893803
>
>
>
>

Andre
Thu Jun 09 16:53:07 CDT 2005

Thanks for this Rick.
--
Andre
Extended64 | http://www.extended64.com
Blog | http://www.extended64.com/blogs/andre
http://spaces.msn.com/members/adacosta
FAQ for MS AntiSpy http://www.geocities.com/marfer_mvp/FAQ_MSantispy.htm

"Rick" <rick@home.net> wrote in message
news:Ogt0ULTbFHA.2128@TK2MSFTNGP15.phx.gbl...
> The update for Win x64, XP and 2003, is KB898715 at:
>
> http://www.microsoft.com/downloads/details.aspx?FamilyID=8b4e6b93-1886-4d47-a18d-35581c42eca0&displaylang=en&Hash=YYCGHT7
>
> Christian Hougardy [MVP] wrote:
>> "Rick" <rick@home.net> wrote in message
>> news:uRE8GUObFHA.796@TK2MSFTNGP09.phx.gbl
>>
>>>There is an update for the Windows Installer 3.1 for both the XP Pro
>>>(32 bit) and x64 (64 bit) that was released last month. I updated
>>>both my OSs via the Windows Update, but don't have the KB number
>>>handy.
>>>
>>>BenJammin wrote:
>>>
>>>>I just tried to install SQL Server and JRE. Both crashed out in the
>>>>same place as Office. - It seems that Windows Installer is not
>>>>working - is there a way to just update that component?
>>>>
>>>>"BenJammin" wrote:
>>>>
>>>>
>>>>
>>>>>Has anyone had any problems installing XP Office Pro? I enter in
>>>>>the serial # and Windows installer dies soon after without an
>>>>>error. I read of the conflict w/ 64 bit installer w/ 32 bit but
>>>>>the solution is to re-install 32 bit OS and then install - that is
>>>>>crazy - is there another way?
>>
>> Here you are:
>> http://support.microsoft.com/?id=893803
>>
>>
>>