Memory could not be read

Every time I close a programme (most commonly IE7.0, Symantec Live Update,
Windows Help, Word, but also others) I get error messages lik this (note that
the addresses change every time):

The instruction at 0x0574be5e0 referenced at "0x00000ba0". The memory could
not be "read".
Click OK to terminate the program

I have checked my laptop for viruses (Norton Antivirus 2007, Spyboot Seacrh
and Destroy, CCleaner) and the machine is now clean. I have also cleaned the
windows registry (Registry Cleaner & CCleaner), which is now fine. I have
run checkdisk and all is fine. Last I have checked the PC's RAM with
Microsoft's Windows Memory Diagnostic, which reported no problems.

My PC is a Dell Latitude D82O, Intel Centrino Duo, with 2.0GB-533Mhz DDR2
SDRAM memory (2X1024MB).

Other than these annoying error message boxes, the PC works great. Any clue
on what might be going on?

Thank you

Rafael
Mon Apr 02 16:54:27 CDT 2007

Microsoft's memory diagnostic utilities, in my opinion, are not mature
enough to be relied on. Can you re-test your memory using DocMem?

http://www.bootdisk.com/1773/docmem22.zip
(burn the ISO to CD)

- Rafael

Barattolo_67 wrote:
> Every time I close a programme (most commonly IE7.0, Symantec Live Update,
> Windows Help, Word, but also others) I get error messages lik this (note that
> the addresses change every time):
>
> The instruction at 0x0574be5e0 referenced at "0x00000ba0". The memory could
> not be "read".
> Click OK to terminate the program
>
> I have checked my laptop for viruses (Norton Antivirus 2007, Spyboot Seacrh
> and Destroy, CCleaner) and the machine is now clean. I have also cleaned the
> windows registry (Registry Cleaner & CCleaner), which is now fine. I have
> run checkdisk and all is fine. Last I have checked the PC's RAM with
> Microsoft's Windows Memory Diagnostic, which reported no problems.
>
> My PC is a Dell Latitude D82O, Intel Centrino Duo, with 2.0GB-533Mhz DDR2
> SDRAM memory (2X1024MB).
>
> Other than these annoying error message boxes, the PC works great. Any clue
> on what might be going on?
>
> Thank you

John
Mon Apr 02 17:19:37 CDT 2007

You say the machine is now clean. That implies that you found something and
cleaned it. Is that what happened? Do you only have a problem closing the
programs, but not while you are running them? Have these programs just been
used, or have they been idle and maybe paged out. What os are you running?
If Vista64, are you using ReadyBoost?


"Barattolo_67" <Barattolo67@discussions.microsoft.com> wrote in message
news:7BCC6D30-815B-43B1-B521-7587273E20B8@microsoft.com...
> Every time I close a programme (most commonly IE7.0, Symantec Live Update,
> Windows Help, Word, but also others) I get error messages lik this (note
> that
> the addresses change every time):
>
> The instruction at 0x0574be5e0 referenced at "0x00000ba0". The memory
> could
> not be "read".
> Click OK to terminate the program
>
> I have checked my laptop for viruses (Norton Antivirus 2007, Spyboot
> Seacrh
> and Destroy, CCleaner) and the machine is now clean. I have also cleaned
> the
> windows registry (Registry Cleaner & CCleaner), which is now fine. I have
> run checkdisk and all is fine. Last I have checked the PC's RAM with
> Microsoft's Windows Memory Diagnostic, which reported no problems.
>
> My PC is a Dell Latitude D82O, Intel Centrino Duo, with 2.0GB-533Mhz DDR2
> SDRAM memory (2X1024MB).
>
> Other than these annoying error message boxes, the PC works great. Any
> clue
> on what might be going on?
>
> Thank you

Tony
Mon Apr 02 17:45:00 CDT 2007

Most likely there is nothing wrong with the memory, here is a link to more
than 200 references with MS Word as originator:


http://support.microsoft.com/search/default.aspx?catalog=LCID%3D2057&2057comm=1&spid=939&query=The+instruction+at+0x0574be5e0+referenced+at+0x00000ba0.+The+memory+could+not+be+read.&pwt=false&title=false&kt=ANY&mdt=0&res=20&ast=3&ast=4&ast=10&ast=12&ast=8&ast=9&mode=a&adv=1

Naturally, whenever the memory is mentioned it is wise to test and the MS
Tool is probably as good as anyone - most important is that it is allowed to
complete the testrun and preferably several times.

My advice is to study the KB Link above, and see if it rings a bell. It is
doubtfull that you'll find an exact match, but something in there might well
be related to your problem. And you'll have plenty of time reading while
testing that memory! (supposing your laptop isn't your only machine. . .)


Tony. . .


"Barattolo_67" <Barattolo67@discussions.microsoft.com> wrote in message
news:7BCC6D30-815B-43B1-B521-7587273E20B8@microsoft.com...
> Every time I close a programme (most commonly IE7.0, Symantec Live Update,
> Windows Help, Word, but also others) I get error messages lik this (note
that
> the addresses change every time):
>
> The instruction at 0x0574be5e0 referenced at "0x00000ba0". The memory
could
> not be "read".
> Click OK to terminate the program
>
> I have checked my laptop for viruses (Norton Antivirus 2007, Spyboot
Seacrh
> and Destroy, CCleaner) and the machine is now clean. I have also cleaned
the
> windows registry (Registry Cleaner & CCleaner), which is now fine. I have
> run checkdisk and all is fine. Last I have checked the PC's RAM with
> Microsoft's Windows Memory Diagnostic, which reported no problems.
>
> My PC is a Dell Latitude D82O, Intel Centrino Duo, with 2.0GB-533Mhz DDR2
> SDRAM memory (2X1024MB).
>
> Other than these annoying error message boxes, the PC works great. Any
clue
> on what might be going on?
>
> Thank you