Hello again,windows media player and most of my programs are shutting
down/crashing when i activate them.Do you have a direct e mail address for
microsoft support/technical help please??The ones on this website and the
help pages are NO good to me as you have to pay to use them.The last time i
asked on here recently someone was kind enought to leave me an e mail address
that worked and i was able to contact microsoft without any messing about and
i sorted it.The links and help on this site are no good for me as i have had
vista for over a year and i have to pay for help.Im hoping you can please
help with a decent e mail address or it looks like i will have to re install
windows which is a big pain!Thanks for your help,Paul.

Re: Help wanted,please read! by Colin

Colin
Thu Mar 20 11:35:51 PDT 2008

http://support.microsoft.com/gp/assistsupport

"todd198126" <todd198126@discussions.microsoft.com> wrote in message
news:5D1333E2-B6F4-4A92-955A-A0E4E694811A@microsoft.com...
> Hello again,windows media player and most of my programs are shutting
> down/crashing when i activate them.Do you have a direct e mail address for
> microsoft support/technical help please??The ones on this website and the
> help pages are NO good to me as you have to pay to use them.The last time
> i
> asked on here recently someone was kind enought to leave me an e mail
> address
> that worked and i was able to contact microsoft without any messing about
> and
> i sorted it.The links and help on this site are no good for me as i have
> had
> vista for over a year and i have to pay for help.Im hoping you can please
> help with a decent e mail address or it looks like i will have to re
> install
> windows which is a big pain!Thanks for your help,Paul.


Re: Help wanted,please read! by todd198126

todd198126
Thu Mar 20 11:45:13 PDT 2008

No unfortuantely thats not the right one im talking about,that link is the
one to where you have to pay-looks like im gonna have to re install

"Colin Barnhorst" wrote:

> http://support.microsoft.com/gp/assistsupport
>
> "todd198126" <todd198126@discussions.microsoft.com> wrote in message
> news:5D1333E2-B6F4-4A92-955A-A0E4E694811A@microsoft.com...
> > Hello again,windows media player and most of my programs are shutting
> > down/crashing when i activate them.Do you have a direct e mail address for
> > microsoft support/technical help please??The ones on this website and the
> > help pages are NO good to me as you have to pay to use them.The last time
> > i
> > asked on here recently someone was kind enought to leave me an e mail
> > address
> > that worked and i was able to contact microsoft without any messing about
> > and
> > i sorted it.The links and help on this site are no good for me as i have
> > had
> > vista for over a year and i have to pay for help.Im hoping you can please
> > help with a decent e mail address or it looks like i will have to re
> > install
> > windows which is a big pain!Thanks for your help,Paul.
>

Re: Help wanted,please read! by Colin

Colin
Thu Mar 20 11:55:54 PDT 2008

Why do you have to pay? Is your copy of XP OEM?

"todd198126" <todd198126@discussions.microsoft.com> wrote in message
news:170B381C-D1A2-4018-A448-477EEFF2E26C@microsoft.com...
> No unfortuantely thats not the right one im talking about,that link is the
> one to where you have to pay-looks like im gonna have to re install
>
> "Colin Barnhorst" wrote:
>
>> http://support.microsoft.com/gp/assistsupport
>>
>> "todd198126" <todd198126@discussions.microsoft.com> wrote in message
>> news:5D1333E2-B6F4-4A92-955A-A0E4E694811A@microsoft.com...
>> > Hello again,windows media player and most of my programs are shutting
>> > down/crashing when i activate them.Do you have a direct e mail address
>> > for
>> > microsoft support/technical help please??The ones on this website and
>> > the
>> > help pages are NO good to me as you have to pay to use them.The last
>> > time
>> > i
>> > asked on here recently someone was kind enought to leave me an e mail
>> > address
>> > that worked and i was able to contact microsoft without any messing
>> > about
>> > and
>> > i sorted it.The links and help on this site are no good for me as i
>> > have
>> > had
>> > vista for over a year and i have to pay for help.Im hoping you can
>> > please
>> > help with a decent e mail address or it looks like i will have to re
>> > install
>> > windows which is a big pain!Thanks for your help,Paul.
>>


Re: Help wanted,please read! by Jane

Jane
Thu Mar 20 15:52:54 PDT 2008

Free support from Microsoft is only available for 90 days after the initial
activation of a retail version of Vista. After the 90 days, it's $59 per
incident.

"Colin Barnhorst" <c.barnhorst@comcast.net> wrote in message
news:384DAD77-EBB7-48AD-AAD7-456B1993BC34@microsoft.com...
> Why do you have to pay? Is your copy of XP OEM?


--
Jane, not plain ;) 64 bit enabled :-)
Batteries not included. Braincell on vacation ;-)
MVP - Windows Desktop Experience


Re: Help wanted,please read! by Colin

Colin
Thu Mar 20 16:27:11 PDT 2008

I think installation support is different. Other incidents perhaps, but I
think installation (and reinstallation) support is always available for
retail editions.

"Jane C" <janecolman@invalid.iinet.net.au> wrote in message
news:9A2E455E-A60D-4D25-93E7-7499FF8A7420@microsoft.com...
> Free support from Microsoft is only available for 90 days after the
> initial activation of a retail version of Vista. After the 90 days, it's
> $59 per incident.
>
> "Colin Barnhorst" <c.barnhorst@comcast.net> wrote in message
> news:384DAD77-EBB7-48AD-AAD7-456B1993BC34@microsoft.com...
>> Why do you have to pay? Is your copy of XP OEM?
>
>
> --
> Jane, not plain ;) 64 bit enabled :-)
> Batteries not included. Braincell on vacation ;-)
> MVP - Windows Desktop Experience


Re: Help wanted,please read! by mikeyhsd

mikeyhsd
Thu Mar 20 16:37:23 PDT 2008

This is a multi-part message in MIME format.

------=_NextPart_000_01E8_01C88AB9.70417520
Content-Type: text/plain;
charset="Utf-8"
Content-Transfer-Encoding: quoted-printable

you can do a repair install instead of a full clean install first to see =
if it will help.




mikeyhsd@sprintpcs.com



"todd198126" <todd198126@discussions.microsoft.com> wrote in message =
news:5D1333E2-B6F4-4A92-955A-A0E4E694811A@microsoft.com...
Hello again,windows media player and most of my programs are shutting=20
down/crashing when i activate them.Do you have a direct e mail address =
for=20
microsoft support/technical help please??The ones on this website and =
the=20
help pages are NO good to me as you have to pay to use them.The last =
time i=20
asked on here recently someone was kind enought to leave me an e mail =
address=20
that worked and i was able to contact microsoft without any messing =
about and=20
i sorted it.The links and help on this site are no good for me as i =
have had=20
vista for over a year and i have to pay for help.Im hoping you can =
please=20
help with a decent e mail address or it looks like i will have to re =
install=20
windows which is a big pain!Thanks for your help,Paul.
------=_NextPart_000_01E8_01C88AB9.70417520
Content-Type: text/html;
charset="Utf-8"
Content-Transfer-Encoding: quoted-printable

=EF=BB=BF<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
<HTML><HEAD>
<META http-equiv=3DContent-Type content=3D"text/html; charset=3Dutf-8">
<META content=3D"MSHTML 6.00.6001.18000" name=3DGENERATOR>
<STYLE></STYLE>
</HEAD>
<BODY bgColor=3D#ffffff>
<DIV><FONT face=3DArial size=3D2>you can do a repair install instead of =
a full clean=20
install first to see if it will help.</FONT></DIV>
<DIV><FONT face=3DArial size=3D2></FONT>&nbsp;</DIV>
<DIV>&nbsp;</DIV>
<DIV>
<P>&nbsp;</P>
<P><FONT color=3D#ff0000>
<MARQUEE scrollAmount=3D2 scrollDelay=3D9 behavior=3Dalternate =
width=3D"35%"=20
bgColor=3D#ffff00 height=3D22><A=20
href=3D"mailto:mikeyhsd@sprintpcs.com">mikeyhsd@sprintpcs.com</A></MARQUE=
E></FONT></P>
<P>&nbsp;</P></DIV>
<BLOCKQUOTE=20
style=3D"PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; =
BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
<DIV>"todd198126" &lt;<A=20
=
href=3D"mailto:todd198126@discussions.microsoft.com">todd198126@discussio=
ns.microsoft.com</A>&gt;=20
wrote in message <A=20
=
href=3D"news:5D1333E2-B6F4-4A92-955A-A0E4E694811A@microsoft.com">news:5D1=
333E2-B6F4-4A92-955A-A0E4E694811A@microsoft.com</A>...</DIV>Hello=20
again,windows media player and most of my programs are shutting=20
<BR>down/crashing when i activate them.Do you have a direct e mail =
address for=20
<BR>microsoft support/technical help please??The ones on this website =
and the=20
<BR>help pages are NO good to me as you have to pay to use them.The =
last time=20
i <BR>asked on here recently someone was kind enought to leave me an e =
mail=20
address <BR>that worked and i was able to contact microsoft without =
any=20
messing about and <BR>i sorted it.The links and help on this site are =
no good=20
for me as i have had <BR>vista for over a year and i have to pay for =
help.Im=20
hoping you can please <BR>help with a decent e mail address or it =
looks like i=20
will have to re install <BR>windows which is a big pain!Thanks for =
your=20
help,Paul.</BLOCKQUOTE></BODY></HTML>

------=_NextPart_000_01E8_01C88AB9.70417520--


Re: Help wanted,please read! by todd198126

todd198126
Tue Mar 25 12:20:02 PDT 2008

Thanks everyone,i had to fresh re install and that of course has solved
it.Thanks again for the help and comments.

"mikeyhsd" wrote:

> you can do a repair install instead of a full clean install first to see if it will help.
>
>
>
>
> mikeyhsd@sprintpcs.com
>
>
>
> "todd198126" <todd198126@discussions.microsoft.com> wrote in message news:5D1333E2-B6F4-4A92-955A-A0E4E694811A@microsoft.com...
> Hello again,windows media player and most of my programs are shutting
> down/crashing when i activate them.Do you have a direct e mail address for
> microsoft support/technical help please??The ones on this website and the
> help pages are NO good to me as you have to pay to use them.The last time i
> asked on here recently someone was kind enought to leave me an e mail address
> that worked and i was able to contact microsoft without any messing about and
> i sorted it.The links and help on this site are no good for me as i have had
> vista for over a year and i have to pay for help.Im hoping you can please
> help with a decent e mail address or it looks like i will have to re install
> windows which is a big pain!Thanks for your help,Paul