Fatal Error During Installation

In up grading from Trend Micro Internet Securty 2005 to 2006, using Trend
Micro's installer, I got a Fatal Error. The installer stated I need to
reboot to finishing the removal of 2005. That messages is as far as I got in
the Installer. Next I went to control Panel and then add/remove software,
the older version ,2005, was still registared. I then used the remove button
and about 2/3 of the way it stops and pops up the "Fatal Error During
Installation". Next I went to Windows Explorer, and checked the Program
Files, the old software was replaced with the new 2006 software and I cliced
on set up and got a totally new message. It went as follows: "set up has
detected a conflicting application, Trend Micro PC-cillin Internet security
2005. Remove the application to continue. Click YES to remove the
application. Click NO to abort the installation." When I click YES up pops
a meter showing that the program is working and then it say reboot to make
the changes. I reboot and start installing and immediately get "set up has
detected a conflicting application, ect..." I'm at a loos of what to do
next.

Charlie
Fri Aug 18 18:43:45 CDT 2006

You appear to have stumbled into the 64bit newsgroup by accident. Since none
of the current consumer versions of Trend Micro will install at all in any
64bit version of Windows XP, you need post this in a more appropriate
newsgroup. Your best bet may be the online support forums hosted by Trend,
if such exist.

--
Charlie.
http://msmvps.com/blogs/xperts64
"Chris.C86" <Chris.C86@discussions.microsoft.com> wrote in message
news:3D851A4A-A547-4F96-9AEC-E37C2F4953B6@microsoft.com...
> In up grading from Trend Micro Internet Securty 2005 to 2006, using Trend
> Micro's installer, I got a Fatal Error. The installer stated I need to
> reboot to finishing the removal of 2005. That messages is as far as I got
> in
> the Installer. Next I went to control Panel and then add/remove software,
> the older version ,2005, was still registared. I then used the remove
> button
> and about 2/3 of the way it stops and pops up the "Fatal Error During
> Installation". Next I went to Windows Explorer, and checked the Program
> Files, the old software was replaced with the new 2006 software and I
> cliced
> on set up and got a totally new message. It went as follows: "set up has
> detected a conflicting application, Trend Micro PC-cillin Internet
> security
> 2005. Remove the application to continue. Click YES to remove the
> application. Click NO to abort the installation." When I click YES up
> pops
> a meter showing that the program is working and then it say reboot to make
> the changes. I reboot and start installing and immediately get "set up
> has
> detected a conflicting application, ect..." I'm at a loos of what to do
> next.

John
Fri Aug 18 19:35:28 CDT 2006

Do a find on PCCTool.exe and if I remember you should be able to use that to
uninstall your installation.


"Charlie Russel" <Charllie@mvKILLALLSPAMMERSps.org> wrote in message
news:793781D1-CD28-4AC6-AEEB-A1BCC9D8454C@microsoft.com...
> You appear to have stumbled into the 64bit newsgroup by accident. Since
> none of the current consumer versions of Trend Micro will install at all
> in any 64bit version of Windows XP, you need post this in a more
> appropriate newsgroup. Your best bet may be the online support forums
> hosted by Trend, if such exist.
>
> --
> Charlie.
> http://msmvps.com/blogs/xperts64
> "Chris.C86" <Chris.C86@discussions.microsoft.com> wrote in message
> news:3D851A4A-A547-4F96-9AEC-E37C2F4953B6@microsoft.com...
>> In up grading from Trend Micro Internet Securty 2005 to 2006, using Trend
>> Micro's installer, I got a Fatal Error. The installer stated I need to
>> reboot to finishing the removal of 2005. That messages is as far as I
>> got in
>> the Installer. Next I went to control Panel and then add/remove
>> software,
>> the older version ,2005, was still registared. I then used the remove
>> button
>> and about 2/3 of the way it stops and pops up the "Fatal Error During
>> Installation". Next I went to Windows Explorer, and checked the Program
>> Files, the old software was replaced with the new 2006 software and I
>> cliced
>> on set up and got a totally new message. It went as follows: "set up has
>> detected a conflicting application, Trend Micro PC-cillin Internet
>> security
>> 2005. Remove the application to continue. Click YES to remove the
>> application. Click NO to abort the installation." When I click YES up
>> pops
>> a meter showing that the program is working and then it say reboot to
>> make
>> the changes. I reboot and start installing and immediately get "set up
>> has
>> detected a conflicting application, ect..." I'm at a loos of what to do
>> next.
>