Avoid HP Color LaserJet printers

Background: Bought an HP 3500N last fall, to use in our server room.
Status: Useless when attached to server. HP cannot provide a good x64
driver, even though all sales materials claim x64 is supported.
Multiple calls to HP support over a four month period yield no joy.

Contrary to what HP says or publishes on the support site, x64 color LJ
drivers are still in beta, and DO NOT WORK.

Combine that with no good DVD burning s/w for backups being available and
you have a really "red-headed stepchild" of a product.

What is the big push to 64bit computing being driven by...besides MS desire
to sell another product?

--
Matt

Larry
Mon Mar 06 17:54:14 CST 2006


"Matt" <Matt@discussions.microsoft.com> wrote in message
news:C7584BBC-3107-4FA7-B7D6-BDE3608ADEAD@microsoft.com...

<snip>

> What is the big push to 64bit computing being driven by...besides MS
> desire
> to sell another product?
>
> --
> Matt

The same as the push from 16 to 32 bit...performance. But I for one hope it
happens faster than with 64 bit than the afore mentioned example.

Performance will be basically the same on x64 as on XP if you're running 32
bit apps. But the speed increase is substantial when running 64 bit apps.
Half-Life claims an 84% speed increase when running their 64 bit version of
Steam over the 32 bit version. Games seem to be jumping on the 64 bit wagon
quicker than business apps at this point, but that will be changing. And I
hope MS pushes it. It's overdue.



And your beef should be with HP, not with MS.



Why does everybody blame MS when third party vendors don't produce drivers?
It's the same old "Hate Bill" mantra...



-Larry

John
Mon Mar 06 18:26:49 CST 2006


> What is the big push to 64bit computing being driven by...besides MS
> desire
> to sell another product?
>
Microsoft has done virtually nothing to sell the product or get it accepted
by the market place.

Martin
Mon Mar 06 19:06:13 CST 2006

Nero works just fine for burning, have you tried it?


"Matt" <Matt@discussions.microsoft.com> wrote in message
news:C7584BBC-3107-4FA7-B7D6-BDE3608ADEAD@microsoft.com...
> Background: Bought an HP 3500N last fall, to use in our server room.
> Status: Useless when attached to server. HP cannot provide a good x64
> driver, even though all sales materials claim x64 is supported.
> Multiple calls to HP support over a four month period yield no joy.
>
> Contrary to what HP says or publishes on the support site, x64 color LJ
> drivers are still in beta, and DO NOT WORK.
>
> Combine that with no good DVD burning s/w for backups being available and
> you have a really "red-headed stepchild" of a product.
>
> What is the big push to 64bit computing being driven by...besides MS
> desire
> to sell another product?
>
> --
> Matt

Andre
Mon Mar 06 19:53:21 CST 2006

Its strange, it seems to be selling itself though. It would be nice to see a
couple ads in PC World or PC Magazine about it though, just at least inform
John Public that there is such an edition of Windows XP. :)
--
--
Andre
Windows Connect | http://www.windowsconnected.com
Extended64 | http://www.extended64.com
Blog | http://www.extended64.com/blogs/andre
http://spaces.msn.com/members/adacosta

"John Barnes" <jbfoofy@email.net> wrote in message
news:e6TGc3XQGHA.2300@TK2MSFTNGP11.phx.gbl...
>
>> What is the big push to 64bit computing being driven by...besides MS
>> desire
>> to sell another product?
>>
> Microsoft has done virtually nothing to sell the product or get it
> accepted by the market place.
>

Matt
Mon Mar 06 20:34:26 CST 2006

Yes. Nero wouldn't install on WS 2003 x64 Enterprise.
--
Matt


"Martin S." wrote:

> Nero works just fine for burning, have you tried it?
>
>
> "Matt" <Matt@discussions.microsoft.com> wrote in message
> news:C7584BBC-3107-4FA7-B7D6-BDE3608ADEAD@microsoft.com...
> > Background: Bought an HP 3500N last fall, to use in our server room.
> > Status: Useless when attached to server. HP cannot provide a good x64
> > driver, even though all sales materials claim x64 is supported.
> > Multiple calls to HP support over a four month period yield no joy.
> >
> > Contrary to what HP says or publishes on the support site, x64 color LJ
> > drivers are still in beta, and DO NOT WORK.
> >
> > Combine that with no good DVD burning s/w for backups being available and
> > you have a really "red-headed stepchild" of a product.
> >
> > What is the big push to 64bit computing being driven by...besides MS
> > desire
> > to sell another product?
> >
> > --
> > Matt
>
>
>

Admiral
Mon Mar 06 22:46:35 CST 2006

Roxio does, their 8.5 version runs just fine on both XP x64 and 2k3 x64, as
I use it almost daily on both.

--

Star Fleet Admiral Q @ your service!
Google is your friend!
http://www.google.com


"Matt" <Matt@discussions.microsoft.com> wrote in message
news:396F7E8F-5F3A-4308-B001-96CA7EBFD1D9@microsoft.com...
> Yes. Nero wouldn't install on WS 2003 x64 Enterprise.
> --
> Matt
>
>
> "Martin S." wrote:
>
>> Nero works just fine for burning, have you tried it?
>>
>>
>> "Matt" <Matt@discussions.microsoft.com> wrote in message
>> news:C7584BBC-3107-4FA7-B7D6-BDE3608ADEAD@microsoft.com...
>> > Background: Bought an HP 3500N last fall, to use in our server room.
>> > Status: Useless when attached to server. HP cannot provide a good x64
>> > driver, even though all sales materials claim x64 is supported.
>> > Multiple calls to HP support over a four month period yield no joy.
>> >
>> > Contrary to what HP says or publishes on the support site, x64 color LJ
>> > drivers are still in beta, and DO NOT WORK.
>> >
>> > Combine that with no good DVD burning s/w for backups being available
>> > and
>> > you have a really "red-headed stepchild" of a product.
>> >
>> > What is the big push to 64bit computing being driven by...besides MS
>> > desire
>> > to sell another product?
>> >
>> > --
>> > Matt
>>
>>
>>

Admiral
Mon Mar 06 22:50:49 CST 2006

Sorry, meant 8.0, as I upgraded from 7.5 just to get the x64 support.

--

Star Fleet Admiral Q @ your service!
Google is your friend!
http://www.google.com


"Admiral Q" <Star_Fleet_Admiral_Q[spam-me-not]@[don't-you-dare]hotmail.com>
wrote in message news:eF0deIaQGHA.3460@TK2MSFTNGP15.phx.gbl...
> Roxio does, their 8.5 version runs just fine on both XP x64 and 2k3 x64,
> as I use it almost daily on both.
>
> --
>
> Star Fleet Admiral Q @ your service!
> Google is your friend!
> http://www.google.com
>
>
> "Matt" <Matt@discussions.microsoft.com> wrote in message
> news:396F7E8F-5F3A-4308-B001-96CA7EBFD1D9@microsoft.com...
>> Yes. Nero wouldn't install on WS 2003 x64 Enterprise.
>> --
>> Matt
>>
>>
>> "Martin S." wrote:
>>
>>> Nero works just fine for burning, have you tried it?
>>>
>>>
>>> "Matt" <Matt@discussions.microsoft.com> wrote in message
>>> news:C7584BBC-3107-4FA7-B7D6-BDE3608ADEAD@microsoft.com...
>>> > Background: Bought an HP 3500N last fall, to use in our server room.
>>> > Status: Useless when attached to server. HP cannot provide a good x64
>>> > driver, even though all sales materials claim x64 is supported.
>>> > Multiple calls to HP support over a four month period yield no joy.
>>> >
>>> > Contrary to what HP says or publishes on the support site, x64 color
>>> > LJ
>>> > drivers are still in beta, and DO NOT WORK.
>>> >
>>> > Combine that with no good DVD burning s/w for backups being available
>>> > and
>>> > you have a really "red-headed stepchild" of a product.
>>> >
>>> > What is the big push to 64bit computing being driven by...besides MS
>>> > desire
>>> > to sell another product?
>>> >
>>> > --
>>> > Matt
>>>
>>>
>>>
>
>

Charlie
Tue Mar 07 00:28:11 CST 2006

No, I don't want that, and I don't think MS does. At this point, the problem
MS has is that people who should NOT be getting x64, are having it foist on
them by OEMs. Most people would be a far better fit for 32-bit Windows. Keep
in mind something that I've said from day one - x64 is _not_ for everyone.
There's a very good reason there isn't a retail version. Until there are
sufficient drivers it just isn't a good fit. And MS really had no way to
enforce drivers onto IHVs in the XP time frame - the rules for logos were
already cast in stone. But the rules for Vista will be far different and
will drive the adoption, IMHO.

--
Charlie.
http://msmvps.com/xperts64

Andre Da Costa [Extended64] wrote:
> Its strange, it seems to be selling itself though. It would be nice to
> see a couple ads in PC World or PC Magazine about it though, just at
> least inform John Public that there is such an edition of Windows XP. :)
> --
>
> "John Barnes" <jbfoofy@email.net> wrote in message
> news:e6TGc3XQGHA.2300@TK2MSFTNGP11.phx.gbl...
>>
>>> What is the big push to 64bit computing being driven by...besides MS
>>> desire
>>> to sell another product?
>>>
>> Microsoft has done virtually nothing to sell the product or get it
>> accepted by the market place.

John
Tue Mar 07 06:21:06 CST 2006

I agree, but even ME had a compatibility logo


"Charlie Russel - MVP" <charlie@mvKILLALLSPAMMERSps.org> wrote in message
news:%23yd0RCbQGHA.5592@TK2MSFTNGP11.phx.gbl...
> No, I don't want that, and I don't think MS does. At this point, the
> problem MS has is that people who should NOT be getting x64, are having it
> foist on them by OEMs. Most people would be a far better fit for 32-bit
> Windows. Keep in mind something that I've said from day one - x64 is _not_
> for everyone. There's a very good reason there isn't a retail version.
> Until there are sufficient drivers it just isn't a good fit. And MS really
> had no way to enforce drivers onto IHVs in the XP time frame - the rules
> for logos were already cast in stone. But the rules for Vista will be far
> different and will drive the adoption, IMHO.
>
> --
> Charlie.
> http://msmvps.com/xperts64
>
> Andre Da Costa [Extended64] wrote:
>> Its strange, it seems to be selling itself though. It would be nice to
>> see a couple ads in PC World or PC Magazine about it though, just at
>> least inform John Public that there is such an edition of Windows XP. :)
>> --
>>
>> "John Barnes" <jbfoofy@email.net> wrote in message
>> news:e6TGc3XQGHA.2300@TK2MSFTNGP11.phx.gbl...
>>>
>>>> What is the big push to 64bit computing being driven by...besides MS
>>>> desire
>>>> to sell another product?
>>>>
>>> Microsoft has done virtually nothing to sell the product or get it
>>> accepted by the market place.
>
>

news
Tue Mar 07 08:01:14 CST 2006

Same situation here.

My HP color laserjet 3500n is useless. The same for all my others HP
laserjets except 1200.



Let's be focused to HP and its online promises to deliver drivers (p.e.
universal print driver) on September, November, January and now on April
2006 (or 2007 ?).

I can not understand why HP makes public announcements about drivers
availability while is not able or interested to develop them.

.
Alexis




"Admiral Q" <Star_Fleet_Admiral_Q[spam-me-not]@[don't-you-dare]hotmail.com>
wrote in message news:O%23Yn1KaQGHA.5808@TK2MSFTNGP12.phx.gbl...
> Sorry, meant 8.0, as I upgraded from 7.5 just to get the x64 support.
>
> --
>
> Star Fleet Admiral Q @ your service!
> Google is your friend!
> http://www.google.com
>
>
> "Admiral Q"
> <Star_Fleet_Admiral_Q[spam-me-not]@[don't-you-dare]hotmail.com> wrote in
> message news:eF0deIaQGHA.3460@TK2MSFTNGP15.phx.gbl...
>> Roxio does, their 8.5 version runs just fine on both XP x64 and 2k3 x64,
>> as I use it almost daily on both.
>>
>> --
>>
>> Star Fleet Admiral Q @ your service!
>> Google is your friend!
>> http://www.google.com
>>
>>
>> "Matt" <Matt@discussions.microsoft.com> wrote in message
>> news:396F7E8F-5F3A-4308-B001-96CA7EBFD1D9@microsoft.com...
>>> Yes. Nero wouldn't install on WS 2003 x64 Enterprise.
>>> --
>>> Matt
>>>
>>>
>>> "Martin S." wrote:
>>>
>>>> Nero works just fine for burning, have you tried it?
>>>>
>>>>
>>>> "Matt" <Matt@discussions.microsoft.com> wrote in message
>>>> news:C7584BBC-3107-4FA7-B7D6-BDE3608ADEAD@microsoft.com...
>>>> > Background: Bought an HP 3500N last fall, to use in our server room.
>>>> > Status: Useless when attached to server. HP cannot provide a good x64
>>>> > driver, even though all sales materials claim x64 is supported.
>>>> > Multiple calls to HP support over a four month period yield no joy.
>>>> >
>>>> > Contrary to what HP says or publishes on the support site, x64 color
>>>> > LJ
>>>> > drivers are still in beta, and DO NOT WORK.
>>>> >
>>>> > Combine that with no good DVD burning s/w for backups being available
>>>> > and
>>>> > you have a really "red-headed stepchild" of a product.
>>>> >
>>>> > What is the big push to 64bit computing being driven by...besides MS
>>>> > desire
>>>> > to sell another product?
>>>> >
>>>> > --
>>>> > Matt
>>>>
>>>>
>>>>
>>
>>
>
>

Andre
Tue Mar 07 08:03:12 CST 2006

True, but don't you think you would be educating the Public better? Remember
the Windows 2000 Professional ads - the reliable operating system for
businesses.
Windows XP Professional - the reliable operating system for lots of number
crunching ;-) P.S. Stick with x86 XP though because this one needs native
64-bit drivers. lol!
--
--
Andre
Windows Connect | http://www.windowsconnected.com
Extended64 | http://www.extended64.com
Blog | http://www.extended64.com/blogs/andre
http://spaces.msn.com/members/adacosta

"Charlie Russel - MVP" <charlie@mvKILLALLSPAMMERSps.org> wrote in message
news:%23yd0RCbQGHA.5592@TK2MSFTNGP11.phx.gbl...
> No, I don't want that, and I don't think MS does. At this point, the
> problem MS has is that people who should NOT be getting x64, are having it
> foist on them by OEMs. Most people would be a far better fit for 32-bit
> Windows. Keep in mind something that I've said from day one - x64 is _not_
> for everyone. There's a very good reason there isn't a retail version.
> Until there are sufficient drivers it just isn't a good fit. And MS really
> had no way to enforce drivers onto IHVs in the XP time frame - the rules
> for logos were already cast in stone. But the rules for Vista will be far
> different and will drive the adoption, IMHO.
>
> --
> Charlie.
> http://msmvps.com/xperts64
>
> Andre Da Costa [Extended64] wrote:
>> Its strange, it seems to be selling itself though. It would be nice to
>> see a couple ads in PC World or PC Magazine about it though, just at
>> least inform John Public that there is such an edition of Windows XP. :)
>> --
>>
>> "John Barnes" <jbfoofy@email.net> wrote in message
>> news:e6TGc3XQGHA.2300@TK2MSFTNGP11.phx.gbl...
>>>
>>>> What is the big push to 64bit computing being driven by...besides MS
>>>> desire
>>>> to sell another product?
>>>>
>>> Microsoft has done virtually nothing to sell the product or get it
>>> accepted by the market place.
>
>

Alexis
Tue Mar 07 09:17:57 CST 2006

Sorry about my wrong "From" identification. It's a brand new x64
installation.
Now is corrected.
Alexis


"news.microsoft.com" <afilios@tellas.gr> wrote in message
news:OJWtL%23eQGHA.4688@TK2MSFTNGP10.phx.gbl...
> Same situation here.
>
> My HP color laserjet 3500n is useless. The same for all my others HP
> laserjets except 1200.
>
>
>
> Let's be focused to HP and its online promises to deliver drivers (p.e.
> universal print driver) on September, November, January and now on April
> 2006 (or 2007 ?).
>
> I can not understand why HP makes public announcements about drivers
> availability while is not able or interested to develop them.
>
> .
> Alexis
>
>
>
>
> "Admiral Q"
> <Star_Fleet_Admiral_Q[spam-me-not]@[don't-you-dare]hotmail.com> wrote in
> message news:O%23Yn1KaQGHA.5808@TK2MSFTNGP12.phx.gbl...
>> Sorry, meant 8.0, as I upgraded from 7.5 just to get the x64 support.
>>
>> --
>>
>> Star Fleet Admiral Q @ your service!
>> Google is your friend!
>> http://www.google.com
>>
>>
>> "Admiral Q"
>> <Star_Fleet_Admiral_Q[spam-me-not]@[don't-you-dare]hotmail.com> wrote in
>> message news:eF0deIaQGHA.3460@TK2MSFTNGP15.phx.gbl...
>>> Roxio does, their 8.5 version runs just fine on both XP x64 and 2k3 x64,
>>> as I use it almost daily on both.
>>>
>>> --
>>>
>>> Star Fleet Admiral Q @ your service!
>>> Google is your friend!
>>> http://www.google.com
>>>
>>>
>>> "Matt" <Matt@discussions.microsoft.com> wrote in message
>>> news:396F7E8F-5F3A-4308-B001-96CA7EBFD1D9@microsoft.com...
>>>> Yes. Nero wouldn't install on WS 2003 x64 Enterprise.
>>>> --
>>>> Matt
>>>>
>>>>
>>>> "Martin S." wrote:
>>>>
>>>>> Nero works just fine for burning, have you tried it?
>>>>>
>>>>>
>>>>> "Matt" <Matt@discussions.microsoft.com> wrote in message
>>>>> news:C7584BBC-3107-4FA7-B7D6-BDE3608ADEAD@microsoft.com...
>>>>> > Background: Bought an HP 3500N last fall, to use in our server room.
>>>>> > Status: Useless when attached to server. HP cannot provide a good
>>>>> > x64
>>>>> > driver, even though all sales materials claim x64 is supported.
>>>>> > Multiple calls to HP support over a four month period yield no joy.
>>>>> >
>>>>> > Contrary to what HP says or publishes on the support site, x64 color
>>>>> > LJ
>>>>> > drivers are still in beta, and DO NOT WORK.
>>>>> >
>>>>> > Combine that with no good DVD burning s/w for backups being
>>>>> > available and
>>>>> > you have a really "red-headed stepchild" of a product.
>>>>> >
>>>>> > What is the big push to 64bit computing being driven by...besides MS
>>>>> > desire
>>>>> > to sell another product?
>>>>> >
>>>>> > --
>>>>> > Matt
>>>>>
>>>>>
>>>>>
>>>
>>>
>>
>>
>
>

Charlie
Tue Mar 07 10:36:24 CST 2006

Me, for all it's faults, was released as a Retail OS. Separate and distinct
from Win98. XP x64 is not retail, and is XP, not some new OS. Thus the
problems with logo. Though again, this is purely my speculation - as we all
know, I don't work for MS and certainly don't control the process.

--
Charlie.
http://msmvps.com/xperts64

John Barnes wrote:
> I agree, but even ME had a compatibility logo
>
>
> "Charlie Russel - MVP" <charlie@mvKILLALLSPAMMERSps.org> wrote in message
> news:%23yd0RCbQGHA.5592@TK2MSFTNGP11.phx.gbl...
>> No, I don't want that, and I don't think MS does. At this point, the
>> problem MS has is that people who should NOT be getting x64, are having
>> it foist on them by OEMs. Most people would be a far better fit for
>> 32-bit Windows. Keep in mind something that I've said from day one - x64
>> is _not_ for everyone. There's a very good reason there isn't a retail
>> version. Until there are sufficient drivers it just isn't a good fit.
>> And MS really had no way to enforce drivers onto IHVs in the XP time
>> frame - the rules for logos were already cast in stone. But the rules
>> for Vista will be far different and will drive the adoption, IMHO.
>>
>> --
>> Charlie.
>> http://msmvps.com/xperts64
>>
>> Andre Da Costa [Extended64] wrote:
>>> Its strange, it seems to be selling itself though. It would be nice to
>>> see a couple ads in PC World or PC Magazine about it though, just at
>>> least inform John Public that there is such an edition of Windows XP. :)
>>> --
>>>
>>> "John Barnes" <jbfoofy@email.net> wrote in message
>>> news:e6TGc3XQGHA.2300@TK2MSFTNGP11.phx.gbl...
>>>>
>>>>> What is the big push to 64bit computing being driven by...besides MS
>>>>> desire
>>>>> to sell another product?
>>>>>
>>>> Microsoft has done virtually nothing to sell the product or get it
>>>> accepted by the market place.

Randy
Wed Mar 08 03:31:54 CST 2006

Well, much has been said in here about lack of drivers for Win64... but I
think the goal MS was aiming at was "greasing the gears" in prep for the
release of their real 64bit OS to follow later this year, Vista. E.G., XP
Pro (and to lesser extent, Server 2003) 64bit wasn't expected to take off in
a commercially-successful launch; it was released in stable but largely
un-useful form to whet the public appetite, like a marketing ploy, which
would then drive manufacturers to write and release the necessary 64bit
drivers for hardware (and updates to software by various vendors) in
response to end user outcry. The resulting, apparent "market-driven" change
costs MS less and nets them more in the end... and make them appear to lead
the information age in technological advances.

"Matt" <Matt@discussions.microsoft.com> wrote in message
news:C7584BBC-3107-4FA7-B7D6-BDE3608ADEAD@microsoft.com...
> Background: Bought an HP 3500N last fall, to use in our server room.
> Status: Useless when attached to server. HP cannot provide a good x64
> driver, even though all sales materials claim x64 is supported.
> Multiple calls to HP support over a four month period yield no joy.
>
> Contrary to what HP says or publishes on the support site, x64 color LJ
> drivers are still in beta, and DO NOT WORK.
>
> Combine that with no good DVD burning s/w for backups being available and
> you have a really "red-headed stepchild" of a product.
>
> What is the big push to 64bit computing being driven by...besides MS
desire
> to sell another product?
>
> --
> Matt

Benjamin
Thu Mar 16 10:50:38 CST 2006

Matt schrieb:

> Background: Bought an HP 3500N last fall, to use in our server room.
> Status: Useless when attached to server. HP cannot provide a good x64
> driver, even though all sales materials claim x64 is supported.
> Multiple calls to HP support over a four month period yield no joy.
>
> Contrary to what HP says or publishes on the support site, x64 color
> LJ drivers are still in beta, and DO NOT WORK.

Ever thought about that it's simply _YOUR_ mistake?

Maybe I'm wrong, but I never found any remark that the HP Color Laserjet
3500N is supported by Windows x64. And a short look at HPs driver
download site for the Color Laserjet 3500 shows no x64 drivers, either:

<http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?locale=en_US&pnameOID=315867&taskId=135&prodTypeId=18972&prodSeriesId=315862&submit.y=0&submit.x=0&lang=en&cc=us>

BTW: the drivers for "Microsoft Windows XP 64-Bit Edition" _DO_ work
fine - on the system they are intended for (Itanium). Simply because
"Microsoft Windows XP 64-Bit Edition" (which is already out since 2001
btw) is for ia64 and not x64 (which is "Microsoft Windows XP x64
Edition"). Of course the Itanium drivers don't work with x64 computers,
as HP already states in the driver download description:

<http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=18972&prodSeriesId=315862&prodNameId=315867&swEnvOID=1026&swLang=8&mode=2&taskId=135&swItem=lj-16866-2>

"This download is only for Windows "Itanium" edition. It will not work
on "XP Professional x64 operating systems."

I couldn't find any x64 drivers for the 3500N at all.

BTW: I have an old HP Color Laserjet 4500. It works fine with the
drivers that already come with XP x64.

> Combine that with no good DVD burning s/w for backups being available
> and you have a really "red-headed stepchild" of a product.

Nero 6.6.0.18 (which is quite old) already worked fine with Winxp x64 as
does the current Nero 7.

> What is the big push to 64bit computing being driven by...besides MS
> desire to sell another product?

The biggest benefit is that 64bit systems can address more memory
without bottlenecks like PAE. For most users however, 64bit brings
absolutely nothing, despite the belief that 64bit makes everything going
faster...

Benjamin